Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, #270, Provo, Utah
Rating: 4.52

4.5 Rating 1,619 Reviews

89 %

of reviewers recommend Xeric Watches

4.5

Based on 1,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 16th October 2025

500

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While I like the watch I received and knew I was taking a chance with the mystery watch I was very dissapointed to find out that the watch was billed by and delivered by a different website that also has this watch on sale for 299 so didn't save anything at all which was the point of buying a mystery watch to me. If I had known this watch was on sale for 299 I would not have ordered the mystery watch because I would have guessed that is what I would receive and instead put the money towards another watch which I would wear more. There was only a couple automatic watches I really didn't like the coloring of and I couldn't decide which style I wanted so took the chance to save some money and in the end didn't and got a watch that was while a neat watch was at the bottom of my list of what I would have ordered.”

Helpful Report

Posted 1 year ago

Hey Jerid, Thank you for your recent review! a member or our team will be reaching out to you shortly to clarify our current mystery sales and our products from other sites.

Posted 1 year ago

“It’s almost impossible to read the date because it’s so small. The Luminous does not last very long even with the light does not help.”

Helpful Report

Posted 1 year ago

“My watch is exceptional. My rating is due to the hidden charges on the website. I am ordering from Canada. Website clearly states free standard worldwide shipping over $199. this is not correct. I paid an extra $20 in shipping and then was also contacted by the shipper to advise that I owed duty and taxes. An additional $34.00. There was no mention of this anywhere on the site. very misleading.”

Helpful Report

Posted 1 year ago

Hello Sherri, Thank you for your review. We are happy to hear you loved the timepiece! Please note that the item you had purchased was on sale for $165USD, so shipping rates would apply. In addition, expedited shipping services were selected during your checkout process. Only the free standard shipping applies to shipments over $199USD. Additional rates are always provided in advance of payment so there's never any hidden fees or charges. Duties and taxes are also listed under our terms, and not covered during the checkout process. https://www.xeric.com/pages/shipping https://www.xeric.com/pages/terms-and-conditions If you have additional questions, we are happy to assist you. Please contact us anytime at contact@xeric.com

Posted 1 year ago

“The watch itself is great though it is unfortunate that the numbering is slightly off. 48/500 instead of 48/50. Also not a fan of the band design but i will be swapping it out for something my style.”

Helpful Report

Posted 1 year ago

“I had to order it without seeing it first, but thats something i knew. In general its a nice looking watch, but i ordered the red stone dial and there is pretty much no red on it, so it doesnt look as much as the picture. Also looking at it in person, i wish the dial case was a little different. maybe less rounded The packaging was nice, i like the light that was added for the lumen, the rear looks nice, and the style of the hour and minute display is unique.”

Helpful Report

Posted 1 year ago

“While the watches look fantastic I am not so sure about the build quality. I ordered the mystery automatic watch and received a defect model with loose hands. The customer service communication was on point though and we are going through the return process at the moment. If this watch gets fixed I will update.”

Helpful Report

Posted 1 year ago

“I’m pretty disappointed lately. I have been ordering some of the mystery watches, and I 1000% get that they’re random; they haven’t been, though. They’ve been the same model with a different color way. 3 times. Maybe that’s not fair, but that’s where I’m at. It’s frustrating. The value of the watches is not more than what they’re being sold for even if I were to pick them myself (but I wouldn’t anyway). I love your watches; I have 8 of them, including an original Xeriscope, and even that’s been a headache to get fixed and repaired. Just a bit frustrated.”

Helpful Report

Posted 2 years ago

“Watches are beautiful, yes, however, some can be problematic in several of my purchases. But at least Xeric support is prompt and attentive and will resolve any and all issues for you within reason from my experience. They are all definitely conversation starters from both men and women alike. Very unique, bold, and makes a statement.”

Helpful Report

Posted 2 years ago

“25 euros postage is huge. 11 euro tax is huge. It ends up being too expensive for 2 watch straps. 1st and last time I order not possible to pay fees and taxes for a 3rd bracelet. Damage”

Helpful Report

Posted 2 years ago

“Muy buenas noches. Pague el reloj hace meses y no he tenido noticias. Les envié un mail y no he recibido respuesta todavía. El diseño de sus relojes me encanta pero no he recibido noticias todavía”

Helpful Report

Posted 2 years ago

“Ordered both the automatic and the quartz mystery watches. I am not thrilled by either of the watches. The quality is fine, but the watches just do not interest me. I gambled and now have two watches I probably will not wear. Please be careful ordering the mystery watches. I should have paid the price and bought the Tryptych or the Vendetta.”

Helpful Report

Posted 2 years ago

“Disappointed at the “glow in the dark”feature - there is none- you can’t read anything at night- also the dial numbers are so small they are not legible”

Helpful Report

Posted 2 years ago

Hey Scott! Thanks for your review and recent purchase! Feel free to email our team contact@xeric.com and we are happy to provide the full features of lume paint and how it works!

Posted 2 years ago

“I purchased the mystery automatic recently this is my review after a week of ware. I received the green face atlasphere. Some positives would be very interesting to look at, the horween leather band is gorgeous and will patina nicely if cared for, also attractive movement. Some cons would be the back cones out to make it sit above your wrist like a ufo, all roman numerals but the 4 is IIII vs. IV, the sphere would look better inside vs above hands of watch.”

Xeric Watches 3 star review on 4th July 2023

Helpful Report

Posted 2 years ago

“Watch is beautiful, I’ve only used like 3 times and belt starts cracking 🙁”

Helpful Report

Posted 2 years ago

“the watch I purchased looks amazing and works great, my only disappointment is the numerals are so tiny I have to put glasses on to read the time!! how about putting a MAAGNIFYING window to each of the hands? also could do with some fluorescence to numbers”

Helpful Report

Posted 2 years ago

“Ordered Halogragh tourbillon. Quality matched the price, a good but not great value. It is way too big. I returned it next day. The return process was easy and prompt.”

Helpful Report

Posted 2 years ago

“Watch itself look very nice, but did not like how I got Nasa watch(even it was random box). Whole idea and concept is great but watch is thicker than I expected too.”

Helpful Report

Posted 2 years ago

“Beautiful Leadfoot. Unfortunately there is a piece of fluff under the front facing glass. Also wish I'd realized there is no lume. Had to find this out when I was doing a drive and the sun went down.”

Helpful Report

Posted 2 years ago

“I have a blue Halograph III and a gunmetal Atlasphere. These are both good watches in several aspects. The only reason I am writing this review is for a major downside of both. They are advertised on the Xeric site to have extreme lume in the dark. However, as tested several times, they have ZERO lume. This is quite disappointing as this was a major consideration of buying each watch. I can only hope you remove the lume pictures from your site. I do like the look of both watches and may have bought another, however the lume issue has deterred me considering another Xeric.”

Helpful Report

Posted 2 years ago

“Hi there Designs are nice, and so is very nice the sapphire sphere. However the "feeling" is not still of a quality watch. Probably a too thick case, even on the quarts mechanisms as the ones I have bought. The glooming paint is not really powerful and the effect is lost in the night and does not glitters as the videos show. Casing is very basic. Not important for me but you could save volume and use a more refined cage instead.”

Helpful Report

Posted 2 years ago

Xeric Watches is rated 4.5 based on 1,619 reviews