Xtrons UK Reviews

Name: Xtrons UK
Address: Room 904-A, 9/F, YAN HING CENTRE, 9-13 WONG CHUK YEUNG STREET,, Hong Kong, Sha Tin
Rating: 4.12

4.1 Rating 324 Reviews

76 %

of reviewers recommend Xtrons UK

About Xtrons UK:

Celebrating 20+ years of automotive excellence, XTRONS is the industry leader in premium car entertainment systems and vehicle technology upgrades.

Since 2005, we've been transforming ordinary drives into extraordinary experiences with our cutting-edge Android car stereos, head units, and entertainment screens. Specialising in seamless vehicle integration, our products feature immersive HD displays, intuitive controls, and advanced connectivity options including GPS, Bluetooth, Wi-Fi, and 4G LTE.

What sets us apart:

- Over two decades of manufacturing expertise in car audio systems
- Octa-core processors with 4GB RAM and up to 128GB storage
- Custom solutions for luxury brands including Mercedes-Benz, BMW, Audi, and Volkswagen
- 4K video capability and Android 10+ platforms
- Next-day delivery available across the UK
- Commitment to realistic pricing with exceptional customer service

Our dedicated development and design teams work together to create simple yet effective products that combine visual appeal with cutting-edge functionality. Whether you're looking to upgrade your car's entertainment system or enhance your vehicle with the latest tech accessories, XTRONS delivers modern solutions that maximise your car's potential.

Experience the difference that 20 years of innovation makes – upgrade your ride with XTRONS today.

Xtrons UK 5 star review on 18th September 2025

Keonte Brown

Xtrons UK 5 star review on 2nd September 2025

Jason Mills

Xtrons UK 5 star review on 15th April 2025

Peter

Xtrons UK 5 star review on 28th November 2024

Victor Okoawo

Anonymous

Anonymous // 01/01/2019

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“Very good experience. Simple efficient methods to buy & have delivered - prompt and clear tracking. The head unit's quality of sound and features is excellent. Initially it did seem faulty - error messages and apps closing down - but then it turned itself on and off and a screen with 'factory reset' (or similar) appeared and it all works fine now. I did contact Xtrons for help and they (Stella was great) were prompt and courteous. All in all a good company with good products and assistance.”

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Posted 2 years ago

“My stereo doesn't fit my car. Emailed them to see if it was possible to rectify with different cables and they have not replied to my email.”

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Posted 2 years ago

Thank you for your review, Adam! We sincerely apologize for the inconvenience you encountered. We have checked all our email system but still can't find a email from you. Maybe it is lost of mis-delivered. Would you please try again to tell us more details about the issue you encountered by my email? long-james#xtrons.co.uk （replace # with @) Also, it would be better if you could take some pictures or send a short video to us. It would be helpful for us to locate the issue you encountered better. Once we get the info, we will do our best to find a best solution for you. Thanks very much for your kind understanding.

Posted 2 years ago

“Do not buy, poor quality cables and no instructions or videos to fit the unit. Sent 3 separate emails to get help and have had zero back just more marketing emails!!!! Useless unit and even worse customer care. Avoid at all costs”

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Posted 2 years ago

“Not a happy customer due to the fact that the installation instructions could do with a update the ones that you downloaded also it doesn't line up with the holes in the centre console Watched a few you tube videos and it makes more sense than your instructions Still not fitted it still in box awaiting for your technical support to answer my questions”

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Posted 2 years ago

Thank you for letting us know about your experience, Alan. We sincerely appreciate it and apologize for any inconvenience caused by the instructions you downloaded and the difficulties you encountered during installation. We will send your feedback to our R&D department. Also, we will check and improve our user manual. Our units are designed to fit the listed vehicles perfectly. We will check it carefully to find out how the issue happened. We are sorry that you are still waiting for the email from our our support team. And we just find the reason why it takes longer for you to get the reply is because the email you sent is filtered to the spam box. Please don't worry. Since you have submitted a ticket by email, would you please let our support team to continue to follow up your case? They will study your case carefuly and provide you professional help by email. Thanks very much for your kind understanding. Please let us know and we will make sure to address your concerns and do our utmost to improve the installation service for our customers.

Posted 2 years ago

“Not great in my opinion, part ordered does not fit and can not get through to anyone to get help”

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Posted 2 years ago

Thank you for your feedback, Leila. We genuinely appreciate it. We're sorry you've had a poor experience with us, and we are very saddened to hear that the part ordered did not fit and that it has been hard to get through to us. Could you provide us with more information regarding the issues you faced, so that we can work to rectify them by email long-james#xtrons.co.uk （replace # with @) ? We want to ensure our customers have the best experience possible, and we would love for you to tell us how we can make things better. Thank you again for your time and feedback.

Posted 2 years ago

“Absolutely perfect got this for my son and now buying one for the wife as she’s now got a a3 convertible”

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Posted 2 years ago

Thank you very much, Adrian, for the 5 star rating for Xtrons UK. We are so glad to hear that your experience with us was absolutely perfect, and that you're now buying a second unit for your wife's Audi A3 Convertible. We appreciate your loyalty and repeated customer support of our services. Thanks again!

Posted 2 years ago

“The units are good but I think they should be sold with DAB dongle. All of the new models are capable of receiving it.”

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Posted 2 years ago

Hi Clive, Many thanks for your feedback of Xtrons UK! We value all of our customers and take their feedback seriously. Currently DAB dongle is an optional extension feature. We are sorry for any inconvenience. And if there is any incorrect info you saw, please do let's know, we will correct it immediately. We will keep improving our service and sincrerely hope everything will be fine with you and thanks again for your kind understanding. Cheers! Xtrons UK

Posted 2 years ago

“Fast delivery and good communication. Pleased with my OBDII unit which connected easily to my Xtrons head unit and gave me visibility of fault codes and engine data.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Xtrons UK, Mark! We are delighted to hear that you had fast delivery, good communication and that the OBDII unit connected easily to your Xtrons head unit, giving you visibility of fault codes and engine data. Thanks again for your kind support.

Posted 2 years ago

“Good product, shame about the poor documentation. Also, the website says "support will be direct with the XTRONS team in the UK" it's not, tech support is in Hong Kong so there is an 8 hour time difference.”

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Posted 2 years ago

Thank you Bill for your review of Xtrons UK! We have support team in many regions including UK, HK and so on. Sometimes during busy hours, it may take a little bit longer for our support team to reply you in UK. And if you want instant support, you can also go to our website and click "chat". We're sorry to hear that there were issues with the documentation and you didn't receive support in time. We thank you for bringing this to our attention, and we will be sure to address the issue. We value your loyalty and appreciate your honest feedback. Thank you for being a part of the Xtrons family!

Posted 2 years ago

“Great company from start to finish! And great product so far for a very reasonable price.”

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Posted 2 years ago

Thank you Tony for your 5 star rating of Xtrons UK! We are thrilled you enjoyed the entire process from start to finish as well as the product for a very reasonable price.

Posted 2 years ago

“Will be returning an issue with the product”

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Posted 2 years ago

Thank you very much for taking the time to share your experience with us, Usman. We really appreciate your feedback about Xtrons UK. We apologize for any issues you experienced and would like to make it up to you. Have you contacted our after-sales team by email yet and may I have your order ID? Could you please contact us by email long-james#xtrons.co.uk （replace # with @) and tell us more about them so we can rectify them in the future? Once we get it, we will do our best to find a satisfactory solution for you. Thank you very much for your help.

Posted 2 years ago

“I bought an Xtrons Android 12 Head Unit for my Ford Focus. It came with all the wiring necessary, so it was pretty much plug & play. It also came complete with the replacement facia for my model. I have to say I was blown away by the quality of the unit and facia. Once installed, It looks factory fitted. I did have a couple of issues with the air-con and door-open warnings showing around the wrong way. I contacted support, and they gave me instructions on how to change the settings. Everything now works fine, and extremely happy with my purchase.”

Xtrons UK 5 star review on 14th March 2023

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Posted 2 years ago

“I placed an order for a head unit for my mk5 golf GTI on Friday morning and it arrived Monday morning very fast delivery very happy”

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Posted 2 years ago

“Perfect fit for my Audi TT. Just plug and play, no hassle.”

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Posted 2 years ago

“Good quality product and was kept updated on delivery schedule. Only improvement would be full vehicle specific fitting instructions for vehicle as not included with product.”

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Posted 2 years ago

“Easy order and processed fastly. emailed the order soon and keep to update. fast delivery. No problem. recommendation for a order”

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Posted 2 years ago

“Great customer service ,Gabby contacted me as there was a discrepancy on my order which was sorted easily.”

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Posted 2 years ago

“Customer service brilliant, always answered my questions within a couple of days which is good as they are on "Hong Kong" time. Product shipped promptly. Main problem with the product is it does not have any fitting instructions. The cables are labelled but there are multiple cables with the same labelling, for example, there are 3 x “Aux in L” and 3 x “Aux in R” and no information to where they connect so it ends up “trial and error” In total there are 38 individual cables so its quite a job. I downloaded a photo from a chap on the internet which gave more clues to where they connect to which helped.”

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Posted 2 years ago

“Excellent service. Easy navigation through website. Quick delivery and quality products at reasonable prices”

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Posted 2 years ago

“Excellent delivery and a quality product well impressed highly recommended would buy from again.👍👍🤗”

Xtrons UK 5 star review on 27th February 2023

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Posted 2 years ago

Xtrons UK is rated 4.1 based on 324 reviews