Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is great, the delivery quick too. I sent the jar as a gift and typed in the dog's name assuming that it would then read "Ziggy's treats" unfortunately it was printed as Ziggyss treats. So a bit disappointed in that tbh”

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Posted 6 years ago

“I bought a card and mug for my husbands birthday. He loved them”

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Posted 6 years ago

“I bought the mug for a friend and since have had emails with ideas with Bentley’s name on. Such a shame you couldn’t have offered this when I purchased the mug so his name would have been on that!!”

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Posted 6 years ago

“Beautiful products, nicely made. Worth the wait”

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Posted 6 years ago

“Lovely products and quick service. Just waiting to hear that you have a Hungarian wire haired viszla character for me.”

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Posted 6 years ago

“Loved the products I bought and can’t wait to see all the new products in the future.”

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Posted 6 years ago

“Love product but delivery was a pain.”

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Posted 6 years ago

Hi Lorella, Thank you for taking the time to leave this review for us, we really appreciate all feedback from our customers as this helps us to see what we are doing well or what we need to improve on. I am concerned to hear about the problems you faced with the delivery of your items. I will pop you a private email so we can look into this further for you. Best Wishes, Lucy Yappy.com

Posted 6 years ago

“Excellent delivery, kept up to date the whole time and parcel arrived 2 minutes after suggested time. Love the products and everyone has commented on how similar the dog on the cushion I ordered looks to Tilly!!”

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Posted 6 years ago

“I can't give a 5 yet as I have not had products long enough to k own how hard wearing they are .”

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Posted 6 years ago

“Bailey loves his cushion. Thank you x”

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Posted 6 years ago

“Fantastic product and Billie loved her new personalised bed.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“I got this for friends of mine who moved house and they absolutely loved it!! The quality is superb especially for the price you're paying for. The only reason why didn't make it 5 star is because I wish they could allow you to choose the color of the hands for the clock too. Just because it can be a bit tricky to spot with a dark background. Otherwise it's perfect. I look forward to more items to come from you guys!!!”

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Posted 6 years ago

Hi Shubendra, Thank you so much for taking the time to leave this lovely review for us. As a growing company we really appreciate all feedback from our customers to help us know what we are doing well and what we can do to improve. I will pass your feedback regarding the hands of the clocks over to our design team to consider for future lines - Aside from that, we are happy to hear you are pleased with your purchase and look forward to hearing your thoughts on further purchases! Thank you, Lucy

Posted 6 years ago

“I bought my sproodle jed a new bed for his birthday. It's lovely and well made. My only problem with it that it's very fluffed up and he seems to sort of roll off it it needs someone heavy on it for a while to flatten it down. His brother Arthur is a lot heavier than him likes it but his birthday isn't til June so hell have to wait til then for a new bed. But love the idea of personalisation but is a tad expensive.”

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Posted 6 years ago

“I love Yappy! Great gift ideas, good quality and love the quirky emails and Christmas cards that we received!”

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Posted 6 years ago

Hi Jenni, Thank you for taking the time to leave us this wonderful review for us and our customers, we really appreciate it. We are really happy to hear you had a great time with our site and we were wondering what we could of done to make this a 5* experience for you? Please contact our customer service team and help@yappy.com so we can hear a bit more from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“Quick delivery great quality”

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Posted 6 years ago

“The received product was a 100% match to the product description on the website; no nasty surprises. Colour was an exact match, and the quality of the material is exceptional. Overall very pleased.”

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Posted 6 years ago

Hi Neville, Thank you for taking the time to leave us this wonderful review for us and our customers, we really appreciate it. We are really happy to hear you had a great time with our site and we were wondering what we could of done to make this a 5* experience for you? Please contact our customer service team and help@yappy.com so we can hear a bit more from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“M”

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Posted 6 years ago

“Easy to order. Lots to choose from and personalise.”

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Posted 6 years ago

Hi Debbie, Thank you for taking the time to leave us this wonderful review for us and our customers. As a growing company we really appreciate any feedback from our customers to help us see how we can improve and to take a look at what we are doing well. We are really happy to hear you had a great time with our site and we were wondering what we could of done to make this a 5* experience for you? Please contact our customer service team and help@yappy.com so we can hear a bit more from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“Quick delivery, friendly chatty emails. Like the fact that they use your pets name, although saying that you never mention our other dog Gilda🥺🐕🐕”

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Posted 6 years ago

Hi Amanda, Thank you for taking the time to leave us this wonderful review for us and our customers, we really appreciate it. We are really happy to hear you had a great time with our site and we were wondering what we could of done to make this a 5* experience for you? Please contact our customer service team and help@yappy.com so we can hear a bit more from you! Thank you, Lucy Yappy.com

Posted 6 years ago

Yappy.com is rated 4.9 based on 26,760 reviews