Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great looking clock”

Helpful Report

Posted 6 years ago

Hi Dale, Thank you so much for taking the time to leave us this lovely review, we really appreciate all feedback to help us improve and see what are are doing well. We are really happy to hear you had a great time with our site and we were wondering what we could of done to make this a 5* experience for you? Please contact our customer service team and help@yappy.com so we can hear a bit more from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“Very good fast delivery”

Helpful Report

Posted 6 years ago

Hi Mark, Thank you very much for taking the time to leave this review for us. As a growing company we rely on feed back from our customers to help us improve. If there is anything we are able to do to make this a 5* experience, please let me know so we can resolve this for you. You can contact our customer service team and help@yappy.com, we are waiting to hear from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“Rosie loved her yappy gifts as did Rusty well done”

Helpful Report

Posted 6 years ago

Hi Jeanie, Thank you very much for taking the time to leave this review for us and our customers. As a growing company we rely on feed back from our customers to help us improve. If there is anything we are able to do to make this a 5* experience, please let me know so we can resolve this for you. You can contact our customer service team and help@yappy.com, we are waiting to hear from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“Very pleased with the service, delivery, packaging and items. Highly recommend”

Helpful Report

Posted 6 years ago

“Nice item with fast delivery”

Helpful Report

Posted 6 years ago

Hi Stephen, Thank you very much for taking the time to leave this review for us and our customers. As a growing company we rely on feed back from our customers to help us improve. If there is anything we are able to do to make this a 5* experience, please let me know so we can resolve this for you. You can contact our customer service team and help@yappy.com, we are waiting to hear from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“The products I bought were two cushions for my boys for Christmas presents they loved them, the labradoodle picture really looks like her and they are excellent quality. An apron for my father in law which is fantastic and again brilliant quality. I also bought a tea towel but the wrong colour was sent but the customer service were great and quickly sorted put the problem and replaced the item with the right colour. Great company with great products!! Thanks”

Helpful Report

Posted 6 years ago

“Love the ideas and personalisation of products!”

Helpful Report

Posted 6 years ago

Hi Emily, Thank you very much for taking the time to leave this review for us and our customers. As a growing company we rely on feed back from our customers to help us improve. If there is anything we are able to do to make this a 5* experience, please let me know so we can resolve this for you. You can contact our customer service team and help@yappy.com, we are waiting to hear from you! Thank you, Lucy Yappy.com

Posted 6 years ago

Hi Emily, Thank you for taking the time to leave us this wonderful review for us and our customers, we really appreciate it. We are really happy to hear you had a great time with our site and we were wondering what we could of done to make this a 5* experience for you? Please contact our customer service team and help@yappy.com so we can hear a bit more from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“Nice little stocking filler”

Helpful Report

Posted 6 years ago

Hi Tony, Thank you so much for taking the time to leave this review for us and our customers. We are a growing company and we rely on feed back from our customers to help us improve and to see what we are doing well. If there is anything we are able to do to make this a 5* experience, please let me know so we can resolve this for you. You can contact our customer service team and help@yappy.com, we are waiting to hear from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“Good value and fast shipping”

Helpful Report

Posted 6 years ago

Hi Mark, Thank you for taking the time to leave us this wonderful review for us and our customers. We rely on this feedback to help us improve and also to see what we are doing well. We are really happy to hear you had a great time with our site and we were wondering what we could of done to make this a 5* experience for you? Please contact our customer service team and help@yappy.com so we can hear a bit more from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“Girlfriend loves the dish towel for her dog. Unsure how best to keep the neckerchief in place.”

Helpful Report

Posted 6 years ago

Hi Kenneth, Thank you for taking the time to leave us this wonderful review for us and our customers. We rely on this feedback to help us improve and also to see what we are doing well. We are really happy to hear you had a great time with our site and we were wondering what we could of done to make this a 5* experience for you? Please contact our customer service team and help@yappy.com so we can hear a bit more from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“Ordered bits for xmas easy ordering quick arriving”

Helpful Report

Posted 6 years ago

Hi Lisa, Thank you very much for taking the time to leave this review for us and our customers. As a growing company we rely on feed back from our customers to help us improve. If there is anything we are able to do to make this a 5* experience, please let me know so we can resolve this for you. You can contact our customer service team and help@yappy.com, we are waiting to hear from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“Lola loved her cushion and her devoted servant, Sally, loved her apron which she wears when preparing Lola’s meals and treats. Our only problem was it took a long time for our Christmas package to arrive. Know it’s a busy time but it is a bit stressful waiting from early Dec to Xmas Eve!!”

Helpful Report

Posted 6 years ago

Hi Susan, Thank you very much for taking the time to leave this review for us. As a growing company we rely on feed back from our customers to help us improve. I am sorry to hear that you experienced a delay in receiving your order over the Festive period, to avoid similar happenings in future we will review our despatch methods ahead of the festive period this year. Best Wishes, Lucy

Posted 6 years ago

“Love the products really good quality just wish you could put multiple dogs on things for those that have more thsn one furbaby”

Helpful Report

Posted 6 years ago

Hi Rebecca, Thank you so much for taking the time to leave this review for us. We are still a new company and we rely on any feedback from our customers to help us continue to improve and grow. Thank you very much for your comments about having 2 dogs on an item, this has been passed over to our design team to take into consideration for future lines. Thank you, Lucy

Posted 6 years ago

“Very happy with the products.”

Helpful Report

Posted 6 years ago

Hi Sarah, Thank you very much for taking the time to leave this review for us and our customers. As a growing company we rely on feed back from our customers to help us improve. If there is anything we are able to do to make this a 5* experience, please let me know so we can resolve this for you. You can contact our customer service team and help@yappy.com, we are waiting to hear from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“Whilst the cushion was very nice it was NOT printed. It was obviously just taken off the shelf and posted”

Helpful Report

Posted 6 years ago

Hi Jane, Thank you very much for taking the time to leave this review for us. We appreciate all feedback to help us improve and grow. I am sorry to hear your about your feelings regarding the cushion you have received. We do not carry excess stock of the cushions and all of these are tailor made and only created once an order has been placed as advised on our website. If you feel that there are any problems with your cushion, please contact our customer service team at help@yappy.com were a member of the team will be happy to investigate this for you. Best Wishes, Lucy

Posted 6 years ago

“Loved the Santa sack!! Great quality and so cute. Unfortunately we weren’t keen on the tea towel. We expected it to be a completely different material than it was. It looks great (the printing etc) just wasn’t what we expected.”

Helpful Report

Posted 6 years ago

Hi Lucy, Thank you so much for taking the time to leave this review for us. We are still a new company and we rely on any feedback from our customers to help us continue to improve and grow. Thank you very much for your feedback on the design of the item, this has been passed over to our design team to take into consideration for future lines. Thank you, Lucy

Posted 6 years ago

“Blondie loved her Xmas pressie ,wears it with pride ,her mum loves it too .”

Helpful Report

Posted 6 years ago

Hi Carol, Thank you very much for taking the time to leave this review for us and our customers. As a growing company we rely on feed back from our customers to help us improve. If there is anything we are able to do to make this a 5* experience, please let me know so we can resolve this for you. You can contact our customer service team and help@yappy.com, we are waiting to hear from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“Lovely pillow! Our springer loves laying her head on it! Quality is a little thin.”

Helpful Report

Posted 6 years ago

Hi Carmel, Thank you very much for taking the time to leave this review for us and our customers. As a growing company we rely on feed back from our customers to help us improve. I have passed your comments over to our product team to review. You can contact our customer service team if you have any further feedback or questions at help@yappy.com, we are waiting to hear from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“Great products & quick delivery. But expensive but a nice treat”

Helpful Report

Posted 6 years ago

Hi Robert, Thank you very much for taking the time to leave this review for us and our customers. As a growing company we rely on feed back from our customers to help us improve. If there is anything we are able to do to make this a 5* experience, please let me know so we can resolve this for you. You can contact our customer service team and help@yappy.com, we are waiting to hear from you! Thank you, Lucy Yappy.com

Posted 6 years ago

“I bought the bandana for my small dog. there was a choice of small or large. The small is very small!! - However, the personalised items - like the tea towel that I bought, are very good. Perfect for any dog obsessed owner.”

Helpful Report

Posted 6 years ago

Hi Carol, Thank you very much for taking the time to leave this lovely review for us and our customers, we really appreciate all feedback. I am concerned to hear about your problems regarding the sizes available when choosing your bandana. I have popped you over a private email just asking a couple of questions so we can investigate this further for you - Best Wishes, Lucy

Posted 6 years ago

Yappy.com is rated 4.9 based on 26,760 reviews