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Yard Outlet Reviews

4.7 Rating 847 Reviews
92 %
of reviewers recommend Yard Outlet
4.7
Based on 847 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Read Yard Outlet Reviews
Visit Website

Phone:

888-978-9273

Email:

info@yardoutlet.com

Location:

2765 Midland Dr.
Ogden
84401

Write Your review

Very happy with the ordering process and courtesy of Staff. HOWEVER, I still have NOT received the item as it was shipped by Fedex who are a PITA at the best of times. Delivery problem compounded by YO mislabeling address by 1 letter - which Fedex should have handled as they drove past my house - but instead started a chain of events that meant I have had to spend 2+ hours on phone chasing this item down. When I reached out to YO for help, they responded but essentially said it was out of their hands. That may be true, but as a Customer I consider the actual receipt of the item part of MY contract with the supplier so it is up to YO to choose who they use - as when the contractor messes up it reflects badly on YO Sure they may be some fine print which says once YO hands it off to Fedex they are covered but that is not how I see it and will bear this in mind for future orders. I personally will go elsewhere if the only delivery option is Fedex in future
Helpful Report
Posted 9 years ago
No idea when product will be delivered. Where's the communication???
Helpful Report
Posted 9 years ago
We are sorry to hear you did not receive your tracking email. We sent it on the day your order was shipped which was the day after you placed the order. Sometimes they get sent to spam unfortunately. We send shipping and tracking notifications within a day of orders going out. As always we can be contacted at anytime with questions regarding order status.
Posted 9 years ago
Yard Outlet is rated 4.7 based on 847 reviews