Yodel Reviews

1.1 Rating 6,336 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

Questions

Metrics

1.1

Based on 6,336 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Yodel deliver? How long does Yodel take to deliver? Does Yodel deliver on time? How is accuracy and good condition of items delivered by Yodel?

Returns

How is Yodel returns process?

Customer Service

How can I contact Yodel? How quickly does Yodel resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Yodel.

How long does Yodel take to deliver?

Helpful Report

(2 weeks ago)

Yodel normally delivers over 7 Days.

Helpful Report

(2 weeks ago)

47.76%

Industry Average

“ Yodel is Yodel is the most unserious delivery company, the drivers are very unprofessional, they throw the package in front of the door in the lobby of the building, although I have specified a thousand times that they should bring it to my door when I am not home and every time they have not done it and many packages that were delivered to me by Yodel were stolen. Very very disappointed with this company. ”

- C b

“ Absolutely annoyed with Yodel's service, seems like the driver can NOT read the address!! My 2x parcels have got delivered somewhere else. Not sure what's going on with Yodel, they need to upgrade their delivery drivers, its such a shock ”

- Anonymous

Yodel Reviews

Delivery - Slow