Yodel Reviews

1.1 Rating 6,394 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

Questions

Metrics

1.1

Based on 6,394 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Yodel deliver? How long does Yodel take to deliver? Does Yodel deliver on time? How is accuracy and good condition of items delivered by Yodel?

Returns

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Customer Service

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How long does Yodel take to deliver?

Helpful Report

(1 week ago)

Yodel normally delivers over 7 Days.

Helpful Report

(1 week ago)

49.12%

Industry Average

“ I was listed as 10 stops away from delivery when suddenly I received a notification stating there was an "issue with my address. ”

- Anonymous

“ Dont ever use Yodel. They don't deliver during the day but at night. And I you ever missed the delivery, your package is gone forever. ”

- Anonymous

“ Absolutely useless, Yodel had package at thier depot for 5 days, delivered on 6th day. Delivery person couldn't even be bothered to knock at the door. ”

- Anonymous

Yodel Reviews

Delivery - Slow