Yodel Reviews

1.1 Rating 6,723 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

Questions

Metrics

1.1

Based on 6,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Yodel deliver? How long does Yodel take to deliver? Does Yodel deliver on time? How is accuracy and good condition of items delivered by Yodel?

Returns

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Customer Service

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How long does Yodel take to deliver?

Helpful Report

(2 weeks ago)

Yodel normally delivers over 7 Days.

Helpful Report

(2 weeks ago)

48.51%

Industry Average

“ I paid for a next day delivery, here I am, a week later, still waiting for my parcel. ”

- Anonymous

“ The service is the worst I've experienced from a delivery company. ”

- Michelle

“ The most dumb delivery service I have ever seen, they should close the company right now. They put my delivery package behind a bin in the street, without calling me or text me ”

- Anonymous

Yodel Reviews

Delivery - Slow