Yodel Reviews

1.1 Rating 7,016 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

Questions

Metrics

1.1

Based on 7,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Popular Questions:

Delivery

How does Yodel deliver? How long does Yodel take to deliver? Does Yodel deliver on time? How is accuracy and good condition of items delivered by Yodel?

Customer Service

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How long does Yodel take to deliver?

Helpful Report

(2 weeks ago)

Yodel normally delivers over 7 Days.

Helpful Report

(2 weeks ago)

50.17%

Industry Average

“ Don’t ask. Held my parcel for days, it was a present for my son and it missed his birthday. Staff on their helpline fobbed me off with false information about delivery dates. 3 times. Awful Company ”

- Anonymous

“ BEYOND PATHETIC!!!!!!!!!!! I have never experienced anything like this delivery company! Apparently they can’t find my address no other company has had this issue? They then told me it would be delivered the next day great 👍🏼 they never did!😡wasted a lovely sunny Saturday for my item NOT To be delivered!!! Two weeks later 20-30 minutes each day contacting them and still nothing!!! They don’t even know where my parcel is or if I’m ever going to receive it!!! THIS IS BEYOND PATHETIC!!! ”

- Anonymous

“ Very bad service I didn't receive my parcel till now but they sent a photo of mail slot with a parcel although the the parcel is very big it will never go through this slot It was a fake delivery ”

- Awatif Ismail

Yodel Reviews

Delivery - Average