Yodel Reviews

1.1 Rating 6,999 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

Questions

Metrics

1.1

Based on 6,999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Popular Questions:

Delivery

How does Yodel deliver? How long does Yodel take to deliver? Does Yodel deliver on time? How is accuracy and good condition of items delivered by Yodel?

Customer Service

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How does Yodel deliver?

Helpful Report

(4 weeks ago)

Yodel delivers items by Courier.

Helpful Report

(4 weeks ago)

49.83%

Industry Average

“ Havent got a clue where my parcel is. Was supposed to be out for delivery and then isn't. Can't get in contact with anyone . Phone or live chat. Its a complete nightmare ”

- D bennett

“ Confirmation given with delivery window. ”

- Paul Wood

“ I was expecting a parcel today, only to be told there was an “attempted delivery” because the driver supposedly couldn’t find my address. ”

- Anonymous

Yodel Reviews

Delivery - Slow