Yodel Reviews

1.1 Rating 6,336 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

Questions

Metrics

1.1

Based on 6,336 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Yodel deliver?

Helpful Report

(2 weeks ago)

Yodel delivers items by Courier.

Helpful Report

(2 weeks ago)

47.76%

Industry Average

“ Item was on 2day delivery item arrived delivery depot 7.15 am Fri delivery Monday even evri would have had this delivered in 2days ”

- Anonymous

“ Delivery never arrived. Online chat absolutely useless apart from the first class attitude! Never will I buy from another company that uses this delivery service again ”

- Anonymous

“ Delivery was due no later than today, 7th June 2025. ”

- Darren

Yodel Reviews

Delivery - Slow