Yodel Reviews

1.1 Rating 6,879 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

Questions

Metrics

1.1

Based on 6,879 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Yodel deliver? How long does Yodel take to deliver? Does Yodel deliver on time? How is accuracy and good condition of items delivered by Yodel?

Returns

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Customer Service

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How does Yodel deliver?

Helpful Report

(3 weeks ago)

Yodel delivers items by Courier.

Helpful Report

(3 weeks ago)

48.92%

Industry Average

“ No delivery and customer service that ignores you. Absolutely appalling. No way of getting them to respond after you have the audacity to complain when they don’t deliver the product ”

- Anonymous

“ Ordered some stuff of temu Yodel didn't even bother to deliver or even bother to call me. Never had any problems with others delivery company. Can't even get in touch with Yodel. Worst delivery company ”

- Anonymous

“ ABSOLUTEIY USELESS,,,THE WORST DELIVERY COMPANY EVER,,,,EVRi ten time better ”

- stewart mitchell

Yodel Reviews

Delivery - Slow