Yodel Reviews

1.1 Rating 7,016 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

Questions

Metrics

1.1

Based on 7,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Popular Questions:

Delivery

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Customer Service

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How does Yodel deliver?

Helpful Report

(2 weeks ago)

Yodel delivers items by Courier.

Helpful Report

(2 weeks ago)

50.17%

Industry Average

“ Absolutely shocking not only did i not receive my parcel it appears to have been stolen by the courier! . I would suggest if you are online shopping and they use this company shop somewhere else if they can not off an alternative delivery service. If you live in the Blackpool area and Yodal is set to deliver becareful because at least one of the drivers are a theif . It shouldn't even have 1 star its ashame there isnt -1 ”

- Anonymous

“ Shocking delivery service. From now on any vendor that uses Yodel will not get my custom. ”

- Anonymous

“ It is hard to give this even 1 star, because the delivery is aimed at you missing it. It offers services which ONLY allow delivery to your hand. You cannot pick it up anywhere even if it is quite cheap things that fit through letter box. 3 misses and you drive across the country to collect it, if the parcel has not been stolen or vanished. ”

- Weisi

Yodel Reviews

Delivery - Average