Yodel Reviews

1.1 Rating 6,946 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

Questions

Metrics

1.1

Based on 6,946 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Popular Questions:

Delivery

How does Yodel deliver? How long does Yodel take to deliver? Does Yodel deliver on time? How is accuracy and good condition of items delivered by Yodel?

Customer Service

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How does Yodel deliver?

Helpful Report

(1 week ago)

Yodel delivers items by Courier.

Helpful Report

(1 week ago)

49.53%

Industry Average

“ Third time I have bought goods to be delivered by Yodel (through Ebay) and the third time the delivery has sat at a depot less than an hour from me for a week or moved around various depots steadily getting farther away from the final destination. ”

- Anonymous

“ Tracking of my item from Yodel states it was delivered to my property and left in a safe place ( Front Porch ). My property does not have a front porch since the property is a Victorian terrace ! Consequently the item has not been received despite my partner and myself being present at the property all day to take delivery! Useless company. ”

- Victor

“ saw the driver go straight to the bins and leave parcel there. didn't knock, no delivery confirmation. not acceptable. ”

- Anonymous

Yodel Reviews

Delivery - Slow