Yodel Reviews

1.1 Rating 6,946 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

Questions

Metrics

1.1

Based on 6,946 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Popular Questions:

Delivery

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Customer Service

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How do I contact Yodel?

Helpful Report

(1 week ago)

You can contact Yodel by Live Chat, Telephone and Email.

Helpful Report

(1 week ago)

60.87%

Industry Average

“ Also the tracking information either lacks any detail or at least anything that's accurate enough to be of any use, and woe-betide the joys of trying to resolve any issues by trying to communicate using their live chat service. ”

- A Tynesider

“ Unfortunately missed my parcel however, Clare (Kingswinford) left her number for me to rearrange the next day. She messaged me the next morning with a rough time so I could make sure someone was in. Absolutely wonderful lady to go above and beyond offering a superb service! She is a credit to Yodel! ”

- Mimi

“ Absolutely first class service polite helpful and efficient 10/10 ”

- Linda Dudley

Yodel Reviews

Customer Service - Average