YOPA Reviews

Name: YOPA
Rating: 1.49

1.5 Rating 545 Reviews

12 %

of reviewers recommend YOPA

Company Reviews

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1.5

Based on 545 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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02030957000

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YOPA 1 star review on 19th February 2025

Anonymous

Helen Webb

YOPA 1 star review on 15th February 2022

Rob

YOPA 1 star review on 8th September 2020

Rebekah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not even worth 1 star. Over value the property to kock you in as a customer. Don't out effort in with images or descriptions, needed to adjust advert many times on wrong information. Agent never turned up on viewings, all ways on the sick Once we raised a complaint agent then quit and we changed agent. Now they are chasing for the fees when in reality all they did was lie anamd cause stress. Don't even go near these scammers.”

Helpful Report

Posted 1 year ago

“Not a good experience. Minimal contact from the agent. Although we asked for the agent to conduct viewings, the only ones we got were when she was on holiday , so we did them. In the months that we were on with yopa we had 3 viewings. Questions went unanswered, no feedback ever. Still nothing after reducing the price so we added another local agent. Three weeks later and we are sold. Obviously their agents just list the property and sit back knowing they're getting £1400 anyway. My advise is steer clear and get a local agent instead. Wouldn't use them again”

Helpful Report

Posted 1 year ago

“AVOID yopa in South Yorkshire, they did absolutely nothing to help with our sale. Said they would get us a price and then just kept telling us to drop it, not doing as we asked. Went with another estate agents and completed in 8 weeks. Pathetic wouldn’t use them if they were the last on earth.”

Helpful Report

Posted 1 year ago

“One of my house picture went onto another house in the area. I only found this by chance being nosy with other houses being sold in the area like mine. I need to save the rest of my review for when Ive made my complaint.”

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Posted 1 year ago

“I have used Yopa Northumberland twice now with Helen Kelly and she has restored my faith in Estate Agents! Helen is both professional and extremely knowledgeable in all aspects of buying and selling property. The attention to detail and the care Helen takes regarding the sale of your property is outstanding. Helen is with you every step of the way and nothing is too much trouble. Helen's office hours are 24hours 7 days a week and she never let's you down. Exceptional value for money and extremely hood service. We'll done Helen for selling my second property. Brilliant.”

Helpful Report

Posted 1 year ago

“Brett from bury branch refusing to give me my house keys. I have made the complaint t trading standards and to the police who are investigating this Matter. 1 year with them hardly any interest. Went to Keenan's and sold the property within 2 weeks... Please avoid at all costs”

Helpful Report

Posted 1 year ago

“My experience with Yopa at the beginning was really bad all communication via watsapp considering the fees I expected something more personable I was not impressed...then in April I was given a new agent called Cody Verity he found a buyer on his 1st lot of viewings that he did in my home he communicated and explained everything I was so impressed with him he was really committed to getting my sale over the line I really don't know what I would of done if he hadn't come along. I would like to add that the app that allows the vendors to keep in contact with you needs to be taken down I found the very intrusive at times and add to more pressure during this stressful process.”

Helpful Report

Posted 1 year ago

“Can I give zero stars .. no Communication with estate agent even the solicitors couldn’t get a reply .. what chance you got ..”

Helpful Report

Posted 1 year ago

“We have done a good few viewings with Yopa Montrose arbroath and Dundee Megan and Gillian . They were easy to deal with , professional , always got back and really helped us to secure a home I love and can’t wait to be in. We couldn’t use for selling as did it privately but would have no hesitation.”

Helpful Report

Posted 1 year ago

“!!!DO NOT SIGN UP WITH THIS AGENT!!! They fix you in to a contract which they do not uphold, missing viewings, don't return calls/emails, no feedback, not returning keys, appalling customer service, and then insist you still pay the £2k fee! I am having to go through the Property Ombudsman now as Yopa's complaints procedure is an absolute joke!”

Helpful Report

Posted 1 year ago

“Once you agree to the fee they will not put any effort in selling your house. People that used to come to view my house were telling me that they were trying to get in touch with Yopa for weeks to arrange a viewing. Yopa couldn't sell the house for months. Once I changed agent it was sold in 10 days under the same interest rate conditions.”

Helpful Report

Posted 1 year ago

“I was pondering writing a review but the more I've thought about it, believe it needs a mention. I made an offer on a property, was called by a female at Yopa saying there were three offers and asked whether mine was final to which I replied yes. At that she said it had been accepted 😦. I'm sumising if I had said no and offered more, then that would have been accepted after a short interlude..questionable ethics🤔”

Helpful Report

Posted 1 year ago

“Sadly 0 stars isn’t an option! The estate agent I had must be the laziest, biggest ‘storyteller’ of all time! Absolutely useless, rarely called, took three viewings and expected £1299 for her laziness! When I complained she made up another 9 viewings that were all ‘cancelled’! Yopas ‘investigator’ looked in to the matter in all of a few hours and informed me nothing untoward was done! I’m going to the ombudsman because I’m fuming about such a bunch of scammers especially Connie Fisher! Do Not hire these lying bandits!”

Helpful Report

Posted 1 year ago

“Unprofessional and rude viewing agent called Andrew Godwin. I've had far better experiences with other estate agents who seem friendly and are happy to answer questions which he did not did.”

Helpful Report

Posted 1 year ago

“Had premium package, pictures were dreadful! I even had to send my own pics! Did not hear from agent after going live, despite her saying she will be there every step of the way! Had only one viewing and property been on the market for months due to absolutely terrible pics with no room measurements. Disgusted by this service, will not recommend to anyone”

Helpful Report

Posted 1 year ago

“Few weeks ago, our hedge funds lost about $700,000 to a Binary option Company. We send a mail to [contactzattechyrecovery @ Gmail com] on digiconomist Blog. In no time, they did an amazing job recouping almost 85% of our funds. We appreciate working with your team. Thanks!”

Helpful Report

Posted 1 year ago

“Absolutely horrified with the communication from Yopa agents. It has been a nightmare”

Helpful Report

Posted 1 year ago

“Just cost me £2779.00 NOT TO SELL MY HOUSE. My house was put on the internet web sites and that’s it. Not impressed, easy money for YOPA”

Helpful Report

Posted 1 year ago

“Yopa lincoln,my review would have been a good 1 if it wasn't for the fact that they pushed Gilson Grey on to me & I didn't realise that if I wanted to use my own solicitors it would have been another £200 to use yopa,I wish I h paid the £200 now,look atbthe reviews of Gilson Grey,don't take my word for it,I tried to contact Mat regarding this with emails & phone calls & didn't even get a reply,I don't think this is the 1st time as like I say,he never even replied,my opinion would be to just use someone else,they can be any worse”

Helpful Report

Posted 1 year ago

“Yopa is a scam, this company is not interested in selling your house they are only interested in making you sign up for the fee and then they don’t turn up for viewings, don’t follow up and respond to queries. I managed to get an offer for my property after 3 months on the market but the buyer pulled out because both Yopa and their recommended solicitor did not respond to queries and dragged the transaction for more than 6 months. Frustrated with them, I said I no longer want to sell with them and since then they have just being chasing me for the fees. They then handed it over to debt collection agents who have been chasing me for months but I complained to the TPO - who have also gone quiet. Please avoid them, this company has also lost a lot of business like purplebricks because of the poor service they provide.”

Helpful Report

Posted 1 year ago

YOPA is rated 1.5 based on 545 reviews