Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.63

4.6 Rating 3,165 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,165 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely golf break for my son and I. Customer service rep Rhys was extremely helpfull and supportive in our qureies and bookings. Will book again with YGT .”

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Posted 8 years ago

Dear Nick, Thank you for your booking with Your Golf Travel as well as leaving a review after your recent trip to Macdonald Hill Valley. Your feedback is much appreaicted. Kindest regards, Emma

Posted 8 years ago

“From website spotted where I wanted to go , requested quote , rang to clarify a few points and sales rep did the rest. Simple although having paid deposit I am still waiting an email confirming booking.”

Helpful Report

Posted 8 years ago

Dear John, Thank you for your review about your booking. I have contacted Rhys who made this for you from our sales team and have asked him to ensure you have been emailed your confirmation. I hope you have a great trip. Kindest regards, Emma

Posted 8 years ago

“Very good service and advice. The quote could have done with a bit more detail but I am only being pickie”

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Posted 8 years ago

Thanks for the feedback Angela, we will take a look at our quotes and try and improve this for you next time. Have a great holiday. All the best - Claire

Posted 8 years ago

“My only adverse comment was the time taken to confirm the booking. Apparanly the email was "stuck" in an out box.”

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Posted 8 years ago

Dear John, Thank you for your booking to Scotland with YGT and for leaving us a review online. All comments are appreaicted and your feedback about the confirmation time of your booking will be taken into consideration. We hope you have a great trip. Kindest regards, Emma

Posted 8 years ago

“Ian Purcell has been very patient and helpful with our booking for next year but did have to ask about any gifts or specials that come with the booking rather than being told what we was entitled to.We still have some of our booking to complete as the flights are not available yet.”

Helpful Report

Posted 8 years ago

Dear Colin, Thank you for your booking with YGT this year for your break to Spain. Ian will continue to work on your booking for you and ensure the points raised are all completed and send through to you. Some part of the itinerary can take a little longer to process and be confirmed that other by external suppliers. We hope you have a great trip. Kindest regards, Emma

Posted 8 years ago

“There were eight of us on this trip,we found the rooms spacious clean and great value. The hotel its self was good just a shame the pool was so cold,gardens and all areas of the hotel were good and well kept. The Resturant was ok but a lot of work needs to be done to improve the menu and the food could be better. We had the chance of two free meals with our accommodation but only used one as the basic menue was very poor, I would recommend only offering one meal free but from the alocart. All that said we are all eight of us planning to return next year, the staff were great and looked after U.S. Very well. Regards david Stubbings”

Helpful Report

Posted 8 years ago

Dear David, Thank you for making a booking with YGT for your trip to Spain this year and for leaving us a review of the hotel and its services as well as ours after your trip. All your comments about the hotel have been noted and will be reported to the manager for review. We take all feedback seriously and appreciate any comments you can provide on how to better any part of the service offered whether this is by way of our staffing or the hotel itself. Kindest regards, Emma

Posted 8 years ago

“Responses to questions were handled promptly. Initial quotations were not competitive, but agreed to meet competition on chosen destination.”

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Posted 8 years ago

Dear Trevor, Thank you for your feedback online in this review and also star rating for the service provided when making your booking to Turkey. We appreciate your comments on pricing, and all of these are taken into consideration. Kindest regards, Emma

Posted 8 years ago

“The disappointing things were €45 buggy charge when we were told by yourselves €20 and booking included golf course transfers from hotel to golf courses but none had been organised.”

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Posted 8 years ago

Dear David, Thank you for your booking to Pestana Vila Sol with Your Golf Travel - I appreciate your comments about the buggies and the associated cost which you paid on site. These will be passed onto your sales assistant who made this booking for review. Kindest regards, Emma

Posted 8 years ago

“Super hotel, although food not the greatest. Everything else anout Hotel Villa Sol is very good indeed.”

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Posted 8 years ago

Dear David, Thank you for your review about the hotel after your stay, your comments about the food have been taken note and will be raised with the hotel. We are glad to hear the service for all else on your trip was up to your expectations. Kindest regards, Emma

Posted 8 years ago

“Courteous staff, willing to listen and accommodate your needs”

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Posted 8 years ago

Dear Laurie, Thank you for your review online after making a booking with our sales team. We really appreciate your comments and hope you have a great trip. Kindest regards, Emma

Posted 8 years ago

“All good so far. very simple to se and confirmation very quick”

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Posted 8 years ago

Dear Garry, Great review - thank you for your feedback and for also making a booking with YGT this year. We wish you the best and hope you have a great trip. Kindest regards, Emma

Posted 8 years ago

“Excellent service as always from Lee Quenault sorting us out a good deal in Morocco for next year.”

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Posted 8 years ago

Dea Patrick, Thank you for choosing Your Golf Travel to make your golf trip this year and your comments about Lee in our sales team. We hope you have a great trip and look forward to helping you book the next. Kindest regards, Emma

Posted 8 years ago

“We did not go to the booked venue as we were moved to the Melia Benidorm hotel 12 days before departure. Hotel was very good tho and we have re booked for the Villataina next year”

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Posted 8 years ago

Dear Colin, Thank you for your booking with us and also for leaving us a review. I am happy to hear you have re-booked for the Villaitana next year. Kindest regards, Emma

Posted 8 years ago

“The Hotel and the food and service there were excellent. The Golf too as the courses were interesting and the staff accommodating. My only complaint was that there was a bit of confusion over my booking and we nearly didn't go as my reservation had not bee made.”

Helpful Report

Posted 8 years ago

Dear John, Thank you for your booking and for taking the time to leave us a review about your trip after you have returned. Your comments and feedback about our service as a booking agent and also for the hotel - these have been noted and will be looked into to ensure this does not happen again in the near future. We hope to welcome you back son for another trip. Kindest regards. Emma

Posted 8 years ago

“Very helpful in trying to accommodate my requests and variations. Response to my emails a bit slow at time but OK in the end.”

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Posted 8 years ago

Dear John, Thank you for your booking to Spain with Your Golf Travel and for also taking the time to leave us a review online about the service receieved. Your comments about the delay in emails has been noted and this is soemthing which we are always looking to improve. Regards, Emma

Posted 8 years ago

“this is the third year we have booked with you and really have had good service, However this year two days after we booked and payed, one of our three ball team was called into hospital for a triple heart bypass so we obviously had to cancel him and come down to a two ball, i was disappointed that you took £30 off our money after such a short time”

Helpful Report

Posted 8 years ago

Dear Peter, Thank you for choosing Your Golf Travel again this year to help make your golf trip to Scotland. I am sorry to hear that one of your group was unable to make the trip due to medical grounds. However our terms and conditions state that the deposit will be lost after booking. If you wish to take this matter further, please feel free to email out customer service team on cs@yourgolftravel.com Kindest regards Emma

Posted 8 years ago

“I dealt with Tom Francis who researched our request and came back with a quote which we felt was fair and had all our requirements satisfied. I hope the holiday is as good as the service we received from Tom.”

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Posted 8 years ago

Dear Jean, Thank you for your reservation with Your Golf Travel to the USA, I am happy to hear that Tom has been helpful in organising your trip to your specific requirements, and wish you the best from your trip. Kindest Regards, Emma

Posted 8 years ago

“Very good value for money. Hotel is clean and tidy. Staff friendly and helpful. Golf can be very slow. The golf course is fairly flat and well kept. Would certainly book another golf break.”

Helpful Report

Posted 8 years ago

Dear Mrs Daley, Thank you for your review online about the hotel and also the service received by the staff at Your Golf Travel. We are happy to hear you had a lovely trip and hope to help with your next in the near future. Kindest regards, Emma

Posted 8 years ago

“There should be an easier process to match competors prices ,other than a written price offer which is almost impossible to obtain when seeking a price match.”

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Posted 8 years ago

Dear Neil, Thank you for your review about the booking process we use when comparing prices and what documents are received. Your feedback is valuable to us to be ale to improve any part of the service we currently offer and I will be passing these into the managers. Kindest regards, Emma

Posted 8 years ago

“The process is simple enough and the staff are great,hoewever booking online can be a pain if you leave it late,as the staff need to talk to the course. Obvioiusly the course gets bookings from other sources as well, but the lad i talked to was great and sorted it all out very quickly.”

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Posted 8 years ago

Dear Tony, Thank you for leaving a review about your recent booking with us, your comments about our staff are greatly appreciated and your feedback on the website booking facility will be noted and passed onto our team. We hope you have a great trip to Hawkstone Park. Kindest regards, Emma

Posted 8 years ago

Your Golf Travel is rated 4.6 based on 3,165 reviews