Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.63

4.6 Rating 3,165 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,165 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was brilliant came back with just what we wanted and booked efficiently thanks you”

Helpful Report

Posted 8 years ago

Dear Sandra, Thank you for your great review - we hope you have a wonderful trip and look forward to helping you again soon. Kindest regards, Emma

Posted 8 years ago

“Hotel Staff Excellent Good Food Comfortable Rooms Weather Awful A Good Time Was Had By All Thankyou”

Helpful Report

Posted 8 years ago

Dear Peter, Thank you for your booking and for leaving us and the venue a great review after you travelled on your trip, its great to hear you had a fantastic time and we look forward to helping you book your next trip in the near future. Regards, Emma

Posted 8 years ago

“I normally book using John Mc Guffie at YGT who always provides me with an excellent service. John was out of the office on the day I sent an email to him to book a sunday driver. After not receiving a response after several hours, I phoned the customer service team and my break was quickly arranged. A suggestion to improve service may be to provide an automated email reply to contact customer services directly if a particullar staff member is out of the office.”

Helpful Report

Posted 8 years ago

Hi Graham, Thank you for your comments, I'm sorry to hear that you did not receive an out of office email from John. This is usually in place so we will pass on your feedback to make sure this is corrected. Best wishes, Claire

Posted 8 years ago

“Would have been rated 'Very Good' but for 2 points - Booking Confirmation understated deposit paid, but quickly corrected after quick tel call - Verbal call made within 3 days of receiving original cost quotation to agree acceptance generated a 'pause' while accommodation availability for previously stated dates was checked and found not available. Fortunately we had flexibility and were disappointed this check did not seem to have been made prior to the original quotation.”

Helpful Report

Posted 8 years ago

Hi Mike Thanks for your review. I'm sorry to hear you were not 100% satisfied with the booking process. Unfortunately availability can change between sending out a quote and securing the actual booking, particularly with our more popular venues, and therefore it is necessary to make these checks to avoid disappointment or double bookings. I'm really pleased you were able to secure some dates and I do hope you have a lovely holiday. Best wishes - Claire

Posted 8 years ago

“I contacted Lee and he was able to provide a quotation for a golf holiday exactly as I requested. Our party of 4 elderly golfers readily accepted and we are looking forward to our holiday in October.”

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Posted 8 years ago

Hi John, Thanks for your great feedback for Lee. I am sure will have a fantastic trip next year. In the meantime please do let us know if we can help you with anything else. Kind regards, Claire

Posted 8 years ago

“As usual said what I wanted and it was sorted out quickly and effeciantly”

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Posted 8 years ago

Thanks Mark, have a great time in Bournemouth. Best wishes, Claire.

Posted 8 years ago

“My mate and I really enjoyed both the courses, both very different but good fun. The hotel rooms and food were excellent. One minor point, snack food and alcoholic drinks at the hotel bar were a bit excessive, at the premier spike bar we found the food and drink very reasonable. Would go again.”

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Posted 8 years ago

Hi Glyn, Thanks for leaving us a detailed review. We are so pleased to see you had a lovely trip and would return. Best wishes, Claire.

Posted 8 years ago

“Always very we'll looked after, everybody puts the customer first !!”

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Posted 8 years ago

Thanks Joey, we hope you have a great trip! Enjoy.... Regards, Emma

Posted 8 years ago

“Efficient and helpful staff and well organised booking system. Only concern is the fact that several different members of staff contact me with the same offers, a bit of an overload. Staff following up too often was also seen as a little invasive, like they were commission driven and had to get a sale.”

Helpful Report

Posted 8 years ago

Dear Robert, Thank you for your booking and leaving us a review online. We appreciate and value all comments left by customers. Yours as above will be noted and advised to the team with regards to the service you were not happy with. Kindest regards, Emma

Posted 8 years ago

“All our queries were answered enabling us to get our dream holiday to the Ryder cup booked, can't wait.”

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Posted 8 years ago

Dear Martin, Thank you for your booking with YGT for the Ryder Cup in 2016, we appreciate your comments and feedback on our service provided, and hope you have a wonderful trip. Regards, Emm

Posted 8 years ago

“Sam was very helpful with our booking giving some good advice when required. Waiting on feedback from my enquiry for a group trip to Europe next june.”

Helpful Report

Posted 8 years ago

Dear Steve, Thank you for your feedback on the help received by Sam in our sales team, your comments are appreaicted and will be passed onto the team. We hope you have a great trip. Kindest regards, Emma

Posted 8 years ago

“So far everything great, fast feedback and quick replies to all requests !”

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Posted 8 years ago

Dear Maarten, Thank you for your review - we hope you have a great trip. Kindest regards, Emma

Posted 8 years ago

“We enjoyed Very good golf, very good food. But the rooms are very noisy And the bathroom Begnins older”

Helpful Report

Posted 8 years ago

Dear Christine, Thank you for your booking and feedback about the hotel. Your comments have been taken onboard and communicated to the venue. We hope to help you book your next trip in the near future. Kindest regards, Emma

Posted 8 years ago

“Everything perfect until the last minute, where prices quoted seemed to be incorrect and final prices were slightly higher.”

Helpful Report

Posted 8 years ago

Dear Dirk, Thank you for your booking and for also leaving us your feedback about your booking. I do apologise for any issues which may have occurred during your booking process on the pricing, and hope that this was resolved and you enjoyed your trip. Kindest regards, Emma

Posted 8 years ago

“I've organised golf tours with YGT for several years now and the service and recommendations have always been good and the arrangements organised well.”

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Posted 8 years ago

Thank you for your review Neville, we hope you had a great trip with YGT. Kindest regards, Emma

Posted 8 years ago

“Overall my experience in booking this holiday was good. There were a couple of times when the quote details and prices were incorrect despite agreeing with agent and had to go back to get amended.”

Helpful Report

Posted 8 years ago

Dear Kenneth, Thank you for your review and for also choosing YGT to make your golf trip with this year. All feedback is appreaicted, taken onboard and will be passed onto the team. Kindest regards, Emma

Posted 8 years ago

“Helpful and efficient center of booking”

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Posted 8 years ago

Dear Mr Dennison, Thank you for your review of the booking service provided by Your Golf Travel. We hope you have a great trip. Kindest regards, Emma

Posted 8 years ago

“Very good communication with Daniel”

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Posted 8 years ago

Dear Rick, Thank you for your booking and review about the service received from our sales team, in particular Daniel - your comments will be passed onto the team. We hope you have a great trip. Kindest regards, Emma

Posted 8 years ago

“From the time of booking through to leaving the hotel, the standards were as good as usual. Thank you YourGolfTravel, you always come up trumps.”

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Posted 8 years ago

Dear Wendy, Thank you for your review about the recent booking you made to Hawstone Park. We hope you enjoyed your stay and look forward to helping you again in the near future. Regards, Emma

Posted 8 years ago

“Easy to deal with. We knew the courses we wanted to play and in what order. Package put together quickly and at a reasonable price. Not much cheaper than DIY but way less hassle.”

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Posted 8 years ago

Hi Ian Thanks for the review. We always try and do the best we can on our prices, I'm glad you found us less stressful than booking direct and we hope you have a fantastic stay. All the best Claire

Posted 8 years ago

Your Golf Travel is rated 4.6 based on 3,165 reviews