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Your Golf Travel Reviews

4.6 Rating 3,164 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

4.6

Based on 3,164 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Celtic Manor is a very good upmarket resort, The Rooms (we had the Presidential Suite) are very impressive. We booked for four (two separate rooms) and were placed in the Presidential Suite which had two separate bedrooms and a communal Living Area on the 9th floor with a panoramic balcony, rooms were very tidy and excellent bathrooms and showers. The Breakfast was excellent with good variety of fare on offer. We had booked two rounds of Golf and the Staff here were superb in every way, as they couldn't have been more helpful.We had dinner in the Michelin star Restaurant (Rafters) the service was excellent, but the food a little ordinary for a meal priced at £50 per person. The Spa was used a lot!, and was extremely well equipped and classy area. The Treatments were expensive and they tried to charge me twice!. Overall a good experience.”

Posted 8 years ago

Read Your Golf Travel Reviews

Dear Roger, Thank you for your booking to Celtic Manor with YGT, and for taking the time to leave us a review after your stay at the venue. Your comments are always valuable to us and the team at the venue, so I will be happy to pass these over to them. We hope to help you again soon for another booking with us. Kindest regards, Emma

Posted 8 years ago

“Friendly and easy to use, and efficient”

Posted 8 years ago

Read Your Golf Travel Reviews

Dear David, Thanks for your booking with YGT and for leaving your review about the service provided. Have a great trip! Regards, Emma

Posted 8 years ago

“Very helpful with dates etc, and alternative offers”

Posted 8 years ago

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Dear Ross, Thank you for your review - we wish you the best and hope you have a great trip with YGT. Regards, Emma

Posted 8 years ago

“A third successive year of well-organised golf at La Manga. Golf courses were in good shape, with wind adding to the already plentiful sand and water hazards on the North and South courses. Accommodation is generally fine and access to other amenities (spa, swimming pool) a major plus after a round of golf. Only bugbear was the confusion over tee-times at the North Course on the first day. La Manga operate parallel tee times off holes 1 and 10, and apparently the start time we were given was outside the slots allocated for this, meaning that we had to divert to the West Course. This course is a real challenge for high handicappers such as ourselves, and we'd prefer to play this on the second or third day of our trip. Hopefully this will be the case when we go back next year.”

Posted 8 years ago

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Dear Marc, Thank you for being such a loyal customer and choosing us once again to handle your booking to La Manga. Your comments about the venue and the tee times on the courses have been noted from this review, and will be looked into and sent to the hotel and golf managers at the property. Regards, Emma

Posted 8 years ago

“The golf was awsome. lovely day for it great facilities, Howevere my sleep at the hotel was terrible. There was a hairdressers convension going on at the same time we were there and outside our room the guests were having a party all night till 5am. when i woke up at 8am to have breakfast i walked outside my room to find multiple guests sleeping in the comunal way. there was drink everywhere. the smell was horrendous. There was a girl lying on the floor half naked, her purse was on the floor her phone on the table. 100s of half drunk bottles and glasses. ( i have taken pictures to prove this) terrible terrible night and perfectly honest want a refund for my hotel costs. nothing wrong with the golf side of it.”

Posted 8 years ago

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Dear Joshua, Thank you for your booking with YGT and for also leaving an honest review about the property after your stay at The Belfry. I am very sorry to hear of the events which property when you were staying there and these will be passed into the hotel manager for review and their comments. We hope to welcome you back to YGT soon for your next trip. Regards, Emma

Posted 8 years ago

“yeah its still relatively early days but all seems in order so far”

Posted 8 years ago

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Dear Mark, Thank you for your booking and review. We hope you enjoy your trip with YGT. Regards, Emma

Posted 8 years ago

“liked the fact that I had one personal contact to deal with. I had a follow up question regarding the special offers that were not informed originally although the answer did take a couple of days to come back I was still satisfied with the handling.”

Posted 8 years ago

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Dear Stephen, Thank you for your great review after making a booking with YGT, your comments are important to us to always better any service we provide. We hope you have a great trip. Regards, Emma

Posted 8 years ago

“We had a fabulous two nights. The staff were very friendly and did there utmost to make our stay fun. Golf course although bit wet in places was good. Food and amenities were very good. Only down side was being woken at midnight on friday night and having to get dressed and go outside as fire alarm had been set off. We found out it was a false alarm set off by a couple fighting in there room and wrecking the contents. I will be using golf travel again definatley. David.”

Posted 8 years ago

Read Your Golf Travel Reviews

Dear David, Thank you for taking the time to leave us a wonderful review for both the team and YGT and the venue after your recent trip. Your comments will be passed onto the venue. I am sorry to hear about the disruption of the fire alarm, again this will be noted by the venue managers. We look forward to working with you again for your next golf trip. Regards, Emma

Posted 8 years ago

“I found the booking was done professionally and helpful. I was very satisfied,”

Posted 8 years ago

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Dear Tony, Thank you for a great review, which I will be happy to pass onto the team - we hope you have a great trip. Regards, Emma

Posted 8 years ago

“Quick, efficient and professional system in dealing with booking”

Posted 8 years ago

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Dear Robert, Thank you for your booking and leaving us a review with all your positive comments for the team. We hope you have a good trip. Regards, Emma

Posted 8 years ago

“First time I have used Your golf travel, and I have found them to be very helpful and what I have liked most is that they seem to have personal experience of the venues I have chosen for our society tour”

Posted 8 years ago

Read Your Golf Travel Reviews

Dear Bob, Thank you for choosing YGT to make your first golf booking this year - your comments within your review are really appreciated and I am happy to hear the team have the experience you needed when making your society tour trip. We hope you have a great time. Regards, Emma

Posted 8 years ago

“Paul was very helpful and knowledgeable”

Posted 8 years ago

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Dear John, Thank you for your booking and for taking the time to leave us a review, in particular your comments for Paul. They're really appreaicted. Regards, Emma

Posted 8 years ago

“Straight forward and uncomplicated process.”

Posted 8 years ago

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Dear Sean, Great to hear your booking process was easy and professionally handled by the team. We hope you have a great time. Regards, Emma

Posted 8 years ago

“Sam was very helpful but I didn't read the small print as I though I was going to be entitled to a golf club which only applies to groups. So a bit disappointed.”

Posted 8 years ago

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Dear Barry, Thank you for your review. I do apologise if the terms and conditions about the offers were not made clearer. We do list all criteria on the website about which packages qualify for each promotion, and kindly ask customers to read this through. We hope you have a great trip either way and look forward to helping you again. Kindest regards, Emma

Posted 8 years ago

“Very prompt and very efficient. Good service and phone manner”

Posted 8 years ago

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Dear Frank, Thank you for your booking and for taking the time to leave is a positive review about the service provided by the team. Have a great trip. Regards, Emma

Posted 8 years ago

“Really good service from Richard and competitively priced. Was able to tailor requirements to what we needed despite one course we wanted not being on your normal offering. Really slow with booking confirmation though and still waiting. In fact this review request has beaten the booking confirmation!!!!”

Posted 8 years ago

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Dear John, Thank you for your great review about the service provided by Richard, your comments about the process is really appreaicted. Sometimes the venues do take a little longer than anticipated to get back to us with confirmations of some of the aspects of your trip - I will double check this with Richard for you. Kindest regards, Emma

Posted 8 years ago

“I found that the booking experience to be very pleasant and helpful, thanks to you all. Hope to see you all in June Carl.”

Posted 8 years ago

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Dear Carl, Thank you for your review and for choosing YGT to make this trip possible. We hope you have a great time and look forward to helping you book many more trips in the near future. Regards, Emma

Posted 8 years ago

“Very disappointing I was informed I could not amend golf club transportation & told it was non refundable. I had to phone up EasyJet myself & was told it was not a problem amending the booking. Why did your representative not give me the correct advice & give me the hassle of having to phone the airline company. Apart from that everything fine, like I say very disappointed ????”

Posted 8 years ago

“We have used YourGolfTravel on many occasions with no problems what so ever. The staff have always been helpful, polite and pleasant to do business with. This time has been slightly different as it's the first time I have made an amendment and all though I was told they were busy after 2 days I decided to contact them to see if our amendments were completed. I was told we should hear within 5 days which concerns me because I don't believe a department would have that many amendments to deal with. So let's see what happens and keep our fingers crossed for a successful result.”

Posted 8 years ago

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Dear Chris, thank you for the review and sorry if there's been a delay with confirming your amendment. This was requested with the hotel I have the team chasing the confirmation for you now. We'll give you a call if there are any issues with making the change as requested. Kindest regards, Carol-Anne

Posted 8 years ago

“Speedy response and professional friendly staff. I would have preferred to get a quote online first, but once I submitted my query, it was dealt with very well.”

Posted 8 years ago

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Dear Angela, Thank you for your booking and leaving us a review about the service provided when making a query online. We hope you enjoy your break. Kindest regards, Emma

Posted 8 years ago

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Your Golf Travel is rated 4.6 based on 3,164 reviews