“Always looking for a way to avoid taking responsibility for a repair.
The latest time they referenced the small print of an agreement that they were not able to provide.
I will be looking to switch as soon as possible”
“I rate YourRepair as Good based on the prompt and patient customer service.
Introduction and payment set up was completed today. I will have more comments soon.”
“I am trying to request an emergency call out, but all I get is request for previous supplier. I am disabled and we have sewage coming onto pathway and into a garage. I expected a seamless change over instead I have not means to get the emergency issue resolved. What am I paying for I ask myself certainly not a much needed aid”
Hi Diana,
We're sorry to hear this.
After looking into your account I can see your service has been allocated to one of our trusted engineer's who will be in contact to arrange a visit.
Thanks,
Brooke
“I wanted to get help so-called the emergency line was hung up on no matter which option I choose. An insurance company is judged by the quality of service when your client needs you clearly if he can't even log a claim then what is the point of having a helpline that you claim is 24 hours. I will now send an email but that means I have to wait to hear back via email if they can fix the water leak I am experiancing.”
