“engineer was on time friendly and appeared to know what he was doing, after Scottish gas last year and 3 engineers to fix boiler after service he was a competent engineer”
“Two men arrived to service my boiler, which was a bit of a surprise. They arrived on time and carried out a thorough service and explained what they were doing. Took a bit longer than previous services, with other companies, but, as I say, they were through.”
“Engineers very friendly and helpful. The engineer showed me his ID and put plastic covers over his boots without being asked. Work done to my satisfaction. Many thanks”
Hi,
Thank you for taking the time to complete a review of your experience. We are pleased to hear that you are happy with our service.
Adam
Aftercare Team
Hi,
Thank you very much for taking the time to leave a review of your experience.
I'm glad you were happy with the engineer on his recent visit.
Adam
Aftercare Team
Hi,
Thank you for leaving a review of your recent experience. I am sorry that you felt that we are o.t.t with messages and texts, we just want you to be
confident that we are here if you need us.
Lorna
Aftercare Team
“I spoke to Victoria first via live chat she clarified a few things for me. I then decided to move forward and purchase a package. I then spoke to Donna on the telephone who was helpful, patient, and very professional. She called me back when we got disconnected due to my mobile signal. Thank you.”
Hi,
Thank you for leaving a review of your experience. I'm glad to hear that you were happy with the engineer and the service he provided.
Adam
Aftercare
“As a new customer, I must say that so far so very good. The staff have phoned me and seem very eager that my time with Your Repair is enjoyable and successful”