HSY Reviews

Name: HSY
Address: Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, England
Rating: 4.78

4.8 Rating 4,310 Reviews

95 %

of reviewers recommend HSY

Company Reviews

Questions

Metrics

4.8

Based on 4,310 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

024 7601 1299

Email:

sales@yourstylishhome.co.uk

Location:

Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry,
Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry
England
CV3 6LT

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207

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Web site easy to use. Good selection of products. Excellent delivery service”

Helpful Report

Posted 6 years ago

Hello David Crews, Thank you for taking the time, we are glad to see that you have received your order and that you are pleased with the service that you have received. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“Great website. Great service - fast delivery - kept informed of delivery date/time”

Helpful Report

Posted 6 years ago

Hello Christine Leigh, Thank you for taking the time to leave a review, it is great to see that you have received your order and that you were pleased with the overall service that you have received. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“Very prompt responses to an initial request for fabric samples and then completion of made-up curtains. I also had a phone call to confirm one of my measurements, which demonstrated a keenness to `get it right'.”

Helpful Report

Posted 6 years ago

Hello Jack Hopkins, Thank you for taking the time to leave a review, it is great to see that you have received your order. We are always glad to see that you have received the order and that you were pleased with the service that you have received. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“Excellent service and fast delivery”

Helpful Report

Posted 6 years ago

Hello Alan Brown, Thank you for taking the time to leave a review, it is nice to see that you were pleased with the service that you have received and the speed of delivery. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“They missed one item out of my order. When I informed them, they checked and then sent me the item immediately by express delivery, so the ommission didn't cause me any problem. I was very impressed by their performance.”

Helpful Report

Posted 6 years ago

Hello Lionel Smith, Thank you for taking the time to leave a review, it is fantastic to see that you have now received your order and that our sales support team were able to resolve the issue quickly for you. We do hope to see you again in the future when you look at adding to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“Quick easy and correct ..all you can ask for.”

Helpful Report

Posted 6 years ago

Hello Jane Hall, Thank you for taking the time to leave a review, it is great to see that you received your order quickly and you are pleased with it. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“Places the order with no fuss and received it well wrapped a couple of days later.”

Helpful Report

Posted 6 years ago

Hello Stephen Nunn, Thank you for taking the time to leave a review it is great to see that you are pleased with the order. We do hope to see you again in the future when you look at adding to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“Prompt delivery and simple to install . Sturdy support brackets”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to leave a review, it is great to see that you have received your order and that you are pleased with your order. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“Beautiful products, very helpful staff and excellent service. Highly recommend.”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to leave a review, we are glad to see that you have received your order and that you are not only pleased with the fabric, but with the customer support teams assistance. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“Sent for sample, then ordered wallpaper which arrived 2 days later. Couldn’t ask for any better service.”

Helpful Report

Posted 6 years ago

Hello Mrs Laraine Kidd, Thank you for taking the time to leave a review, we are glad to see that you have received your order and that you are pleased with the overall service. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“Many thanks for another great service only problem now is striping the room and redecorating .”

Helpful Report

Posted 6 years ago

Hello Gerry Sweeny, Thank you for taking the time to leave a review, it is fantastic to see that you have received your order and that you are pleased with it. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“Good efficient service and happy with product.”

Helpful Report

Posted 6 years ago

Hello Ann Marie Wiseman, Thank you for taking the time to leave a review, it is great to see that you are happy with your order and you were happy with the service that you have received. We are always looking into ways to improve our service, and would love to hear how we could get that fifth star, if you could let us know by email on sales@fashioninteriors.co.uk We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“I just loved the wallpaper! It's so good to have a William Morris design and to say I have something on my walls which I really love, rather than something that will 'just do'. The paper is excellent quality, it arrived on time, no problems. My decorator put it up today and said it was the best paper he'd every hung.”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to leave a review, it is fantastic to see that you are pleased with the wallpaper that you have received and you are pleased with the finished job. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“Excellent service order received in only a couple of days.”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to leave a review, it is great to see that you have received your order and that you are pleased with the order. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“The website was easy to negotiate. the first time buyer discount plus an automatic voucher discount made the price extremely competitive. Delivery was swift. The wallpaper was well packaged so, hopefully, it is undamaged. I haven't opened the parcel as the room is not yet ready to be decorated. I would buy again from the company.”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to leave a review, it is fantastic to see that you were able to get a good discount on your order and that you were pleased with the wallpaper. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“Excellent service. Goods arrived quickly and were well packaged.”

Helpful Report

Posted 6 years ago

Hello Angela Thompson, Thank you for taking the time to leave a review, it is great to see that you are pleased with your order and that you were pleased with the overall service that you have received. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“Purhased 3 rolls of wallpaper at a cost of over £200. The last roll to be applied had different size of pattern so returned and a replacement roll was sent. This one had the same problem. As we could not get a match for the 2 rolls that were already on the wall I requested a refund for the entire order... which customer service manager agreed to. Weeks later still no refund received, then got told they would only be refunding one roll of paper as we didn’t return the first 2. I said they could come and peel the first 2 off the wall because that’s the only way they could be returned. So now have a half finished wall and no funds to replace the paper and to re-pay decorators. Have been told they are unwilling to assist me any further and are no longer replying to emails. Worst customer service treatment I have ever received.”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to leave a review regarding the service that you have received and the products that you have received. Naturally we are very sorry to hear of the inconvenience that you have suffered with the wallpaper having a varying pattern print. We are aware from time to time this does happen. We do try our utmost best to get the necessary replacement rolls were sent and to rectify this issue. We do appreciate that these situations do get frustrating and do require care and attention for them to be handled properly. Upon reviewing your order we can see that at no point had we ever agreed a full refund for your order along with remaining in contact with you, also the last communication from you since talking to you on the same day that you had emailed earlier that day. We are sorry that you feel that you have been mistreated and we will have a look into how we can improve dealing with our customers and how we can improve our customer service so that these situations find a more amicable conclusion. Kind regards, Fashion Interiors.

Posted 6 years ago

“Excellent products and first class service.”

Helpful Report

Posted 6 years ago

Hello Janet Jones, Thank you for taking the time to leave a review, it is great to hear that you have received your order and that you are pleased with the service that you have received. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“Very pleased with my curtain rail, very good quality and I received it the next day. A fantastic service. Thanks”

Helpful Report

Posted 6 years ago

Hello, Thank you for leaving such a kind review, it is fantastic to see that you are pleased with the speed of the delivery and the curtain rail that you have received. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

“We needed a large blind on a budget. This was perfect. The material is fairly thin but exactly as the sample had shown. Great value. The pull mechanism feels sturdy. Would use again”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to leave a review, it is fantastic to see that you are pleased with the made to measure blind that you have received and it does exactly what it needs to for you. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 6 years ago

HSY is rated 4.8 based on 4,310 reviews