HSY Reviews

Name: HSY
Address: Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, England
Rating: 4.78

4.8 Rating 4,310 Reviews

95 %

of reviewers recommend HSY

Company Reviews

Questions

Metrics

4.8

Based on 4,310 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

024 7601 1299

Email:

sales@yourstylishhome.co.uk

Location:

Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry,
Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry
England
CV3 6LT

Write Your review

Tell us how HSY made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

207

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful before I placed order, then speedy delivery, well packed and just what I ordered. Excellent value. Thank you”

Helpful Report

Posted 8 years ago

“Very good service. I made a mistake with the sizing and needed to exchange the blinds. This was made really easy by the very helpful staff member I spoke to. Thankyou! I would definitely recommend this company!”

Helpful Report

Posted 8 years ago

“Lovely choice of wallpapers, well packaged and delivered quickly, the discounted price was an added bonus, the paper was not cheap but is a real feature in the hallway and has been much admired. I would definitely buy from this seller again.”

Helpful Report

Posted 8 years ago

“Very happy with wallpaper. Ordered extra just in case I ran out, returned a roll, took 2 weeks to refund from receipt, which I found too long”

Helpful Report

Posted 8 years ago

Hello, Thank you for taking the time to leave a review, it's great to hear that you received the wallpaper and it looks fantastic up on your wall. We are sorry to hear that you did suffer a long refund processing time, it can sometimes take 14 days to complete a refund, however we do endeavour to complete it faster than that. So once again our apologies for the unexpected delay on the refund. We hope to see you again in the future when you look to add to your home further. Kind regards, Fashion Interiors.

Posted 8 years ago

“Having finally decided upon the wallpaper I required, I ordered it and received it within a few days. The two rolls for my feature wall were packed in a sturdy cardboard box,which is great as I'll keep it there until I've completed the rest of the prep work. Thanks, really please with wallpaper and PRICE!! Good value for money.”

Helpful Report

Posted 8 years ago

“The curtain rail purchased (4.8m) represented good value for money. Delivery was quicker than expected. Packing was ok, the end of each pole was damaged with no damage to packaging. However as I had to trim a bit off each pole this did not cause any real concern. When we phoned prior to purchase they were most helpful, I would purchase again from this company.”

Helpful Report

Posted 8 years ago

Hello, Thank you for taking the time to leave your review, we are sorry to hear that you received the poles damaged, we will have this investigated by the manufacturer as this should not be sent out. We are glad to hear that you were able to get assistance from our sales support team when you had contacted them, should you wish to discuss this matter any further please do not hesitate to get in touch and our after sales team will be more than happy to help in anyway that they can. Kind regards, Fashion Interiors.

Posted 8 years ago

“Very helpful staff, extremely prompt delivery - an email or text notifying delivery date would be a useful addition to an already excellent service.”

Helpful Report

Posted 8 years ago

Hello, Thank you for taking the time to leave your review, it is always nice to hear that our customers have had a good experience when speaking with the sales support staff, we will ensure that they commended for their hard work. We agree fully with the update emails for the actual delivery and are working with our couriers to make this common practice as we only have DPD that currently give good delivery details on the day. Once again thank you for taking the time to leave a review and we hope to see you in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 8 years ago

“Great product excellent price”

Helpful Report

Posted 8 years ago

“I have now ordered five sets of curtains. All were made to the correct specifications and to a high standard.”

Helpful Report

Posted 8 years ago

“The telephone staff were very helpful in explaining and discussing my needs. Delivery was on time and everything arrived in good order. Great service.”

Helpful Report

Posted 8 years ago

Hello M Hopkinson, Thank you for taking the time to leave such a kind review, it is great to hear that you had a good experience with your order. We would love to hear how we could improve to a 5* review, if you would like to pass that on via email, our address is sales@fashioninteriors.co.uk Kind regards, Fashion Interiors.

Posted 8 years ago

“Fulfilled my order in a very prompt manner. Customer service staff very helpful with a minor issue which was sorted without fuss.”

Helpful Report

Posted 8 years ago

“Excellent quality, curtains arrived timely and fitted perfectly. Wide selection of fabrics”

Helpful Report

Posted 8 years ago

“Quality products and quality service! Highly recommended!”

Helpful Report

Posted 8 years ago

“Pleased with curtain rail, excellent quality,& fast delivery.”

Helpful Report

Posted 8 years ago

Hello, Thank you for taking the time to leave such a kind review, it is great to hear that you had a good experience with your order. We would love to hear how we could improve to a 5* review, if you would like to pass that on via email, our address is sales@fashioninteriors.co.uk Kind regards, Fashion Interiors.

Posted 8 years ago

“Excellent service Kept us informed right through the process”

Helpful Report

Posted 8 years ago

“Good, quick service. Good packaging.”

Helpful Report

Posted 8 years ago

“Quick and speedy delivery”

Helpful Report

Posted 8 years ago

“Quality fabric at reasonable price - found by internet search. Postage quick and reliable.”

Helpful Report

Posted 8 years ago

“Great service and great product Thank you”

Helpful Report

Posted 8 years ago

“Very well made curtains, great quality fabric, look fantastic, very happy with price.”

Helpful Report

Posted 8 years ago

HSY is rated 4.8 based on 4,310 reviews