HSY Reviews

Name: HSY
Address: Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, England
Rating: 4.78

4.8 Rating 4,310 Reviews

95 %

of reviewers recommend HSY

Company Reviews

Questions

Metrics

4.8

Based on 4,310 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

024 7601 1299

Email:

sales@yourstylishhome.co.uk

Location:

Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry,
Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry
England
CV3 6LT

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207

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivery was really fast, product was of the quality i wanted and there was no skimping on the cut, would use again”

Helpful Report

Posted 7 years ago

“Very helpful lady on the phone to take my order. Product delivered as promised, no hassle, excellent”

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Posted 7 years ago

“The website was very easy to use , the service was very good , but when my velvet arrive and unpacked there were a few ripple creases, it looks like when you put on roller you stood it up and the velvet slipped down and therefore creased , but otherwise all good .”

Helpful Report

Posted 7 years ago

good afternoon, thank you for taking the time to leave us this 4 star review. Just to reassure you that we wouldn't have stood up a roll of fabric and I can only guess that this may have been done in transit with the courier. Please accept our apologies that your 2m of fabric arrived creased. I'm pleased to see that you felt the website was easy to use and that the service was very good and we very much hope that you look to us when you are next looking for something for your home. Once again, many thanks for taking the time to leave us this review, kind regards, Fashion Interiors

Posted 7 years ago

“Parcel arrived very quickly and well wrapped - no problem with the purchase what so ever.”

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Posted 7 years ago

Good morning Shiona, thank you so much for taking the time to leave us this 5 star review. I'm delilighted that you found the item that you were looking for on our website: https://www.fashioninteriors.co.uk and that it arrived very quickly and well wrapped. I look forward to doing business with you again when you are next looking for something for your home. kind regards, Fashion Interiors

Posted 7 years ago

“Great price for Velux blinds, delivery service very good.very helpful when I phoned with a query”

Helpful Report

Posted 7 years ago

good morning Wendy, thank you very much for taking the time to leave us a 5 star review. It's great to hear that your shopping experience with Fashion Interiors helped you find what you were looking for, at a great price with very good delivery service and that you felt that our customer service team were very helpful when you phoned with a query. I shall pass your comments on to the team and we hope that you look to us again when you next need something for your home. Once again, I'd like to thank you for taking the time to leave us this review. kind regards, Fashion Interiors

Posted 7 years ago

“We found the range of poles and finials quite impressive! Once we selected the appropriate colour and type we placed our order. We awaited the delivery but were disappointed at the lack of delivery, following a conversation with the office staff. It took a while to get a person on the line , but once we asked for assistance, it turned out that the delivery staff were awaiting the missing rings and were holding on till they arrived. We are still awaking the final rings, but like the poles.”

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Posted 7 years ago

“Excellent service from start to finish. Friendly knowledgable staff were able to advise me prior to ordering. Fast next day delivery & well packaged to protect product. The pole, finials & brackets are stunning and the price was £220 cheaper than my previous quote. I will be ordering lots more things over the next few months and won’t look anywhere else now. Cannot recommed enough.”

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Posted 7 years ago

Good afternoon, thank you so much for leaving us this 5 star review :) I'm really pleased that our customer service team could help and advise you on what you needed (and also saved you money). We very much look forward to you shopping with us again when you next need something for your home. Once a gain, thank you for taking the time to leave us this 5 star review. kind regards, Fashion Interiors

Posted 7 years ago

“Great experience. Web site easy to navigate, great products at exceptional prices. Ordering easy, delivery and communication all good. Did exactly as the promised. Will use again and recommend. Thank you.”

Helpful Report

Posted 7 years ago

Good afternoon Janice, thank you so much for such a glowing 5 star review :) I am so pleased that you are happy with your shopping experience with us and we very much look forward to you shopping with us again, when you next need something for your home. Once again, thank you so much for taking the time to leave us this 5 star review, kind regards, Fashion Interiors

Posted 7 years ago

“Fast delivery and although pricy wallpaper it went on the walls without a hitch, superb quality wallpaper didn't rip or tear, and I bought the ready made wallpaper paste, to paste the walls instead of the wallpaper...”

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Posted 7 years ago

Good afternoon Blanche, thank you so much for leaving us this 5 star review and for sending us a photo of your finished room. I'm so pleased that your wallpaper went on the walls without a hitch and that you felt that the wallpaper was of a superb quality, using the right paste is always important on these wallpapers :) The room looks fabulous!! Once again, thank you for taking the time to leave us a 5 star review and we hope you look to us when you next need something for your home. kind regards, Fashion Interiors

Posted 7 years ago

“Excellent company to do business with very efficient”

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Posted 7 years ago

good afternoon, Many thanks for taking the time to leave us this 5 star review. We really appreciate your comments and very much look forward to doing business with you again when you next need something for your home. kind regards, Fashion Interiors

Posted 7 years ago

“Most helpful service, prompt delivery and the material was wrapped with great care. It arrived in perfect condition. thank you.”

Helpful Report

Posted 7 years ago

Good afternoon, thank you very much for taking the time to leave us this 5 star review. It's great to hear that you recieved a most helpful service, prompt delivery and that your order arrived in perfect condition and wrapped with care. I hope that you will vist our site again when you next need something for your home: https://www.fashioninteriors.co.uk Once again, thank you for leaving us this 5 star review. kind regards, Fashion Interiors

Posted 7 years ago

“Quick service and fair price. Curtains look lovely. Correct size (according to my measurements). I am very happy with the curtains and will be happy to use this service again. Highly recommended.”

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Posted 7 years ago

Good afternoon, thank you very much for taking the time to leave us this 5 star review for your curtains. I will pass on your lovely comments to the seamstress who made them for you. I'm really pleased that your curtains look lovely and we very much look forward to doing business again with you when you next need something for your home. Once again I would like to thank you for taking the time to leave us this 5 star review, kind regards, Fashion Interiors

Posted 7 years ago

“Product was exactly what I expected, delivery was on time. The only problem was that the confirmation Email didn't include delivery info. Had to call to get the delivery date.”

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Posted 7 years ago

good afternoon Zoe, thank you very much for taking the time to leave us this 5 star review. I'm very pleased that you found the item that you were looking for and that it was exactly what you expected with delivery on time. I will also look in to why you didn't recieve the delivery information but am very pleased that our customer services team confirmed this for you. Once again, I would like to thank you for taking the time to leave us a 5 star review and we hope that the next time you are looking for something for your home that you look to us. kind regards, Fashion Interiors

Posted 7 years ago

“From initial, planned purchase through to the panic when I was one roll of wallpaper short, the level of service was exemplary. Thankyou. I will be back!”

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Posted 7 years ago

Good afternoon Kate, thank you so much for taking the time to leave us these lovely comments on this 5 star review. Our customer services team are always here to help so I'm really pleased that they managed to calm your initial panic and get the extra roll you needed shipped out for next day delivery. Once again thank you so much for taking the time to leave us this review and we look forward to doing business again with you when you next need something for your home. kind regards, Fashion Interiors

Posted 7 years ago

“Extra rings needed, hence order, which was good price and good delivery, Thankyou”

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Posted 7 years ago

good morning Coral, thank you so much for taking the time to leave us this review. I'm pleased to see that you felt the item was a good price and a good delivery. We would very much appreciate if you could email us at sales@fashioninteriors.co.uk to let us know how we could have improved on our service in order for you to feel that you had a 5 star experience, as our aim is always to give our customers a 5 star service. Once again, thank you for taking the time to leave us this review and we hope you look to us when you next need something for your home. kind regards, Fashion Interiors

Posted 7 years ago

“Staff were very polite and most helpful. Rang me back when promised. Would certainly use your firm again.”

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Posted 7 years ago

Good morning Jean, thank you so much for taking the time to leave us a 5 star review. I'm very pleased that you found our staff to be very polite and helpful when you placed your order and we look forward to helping you again when you next need something for your home. Once again thank you for taking the time to leave us this 5 star review. kind regards, Fashion Interiors

Posted 7 years ago

“Very happy with the products Ordered 3 wooden curtain poles which were wrong size (my fault) and they exchanged no problem Good product and good customer service”

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Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is great to see that you have received your order, and that you are pleased with the order. We are glad to see even though the original order wasn't what you needed our support team were able to assist in getting you the new product. We do hope to see you again in the future when you look to add to your order. Kind regards, Fashion Interiors.

Posted 7 years ago

“Prompt and efficient service.”

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Posted 7 years ago

Hello, Thank you for taking the time to leave a review, we are glad to see that you are pleased with the service and the items that you received. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Had excellent advice on the telephone and via web chat. Items arrived the next day. Brilliant service”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, we are glad to see that you have received your order and that you were pleased with the order that you have received. We are really glad to see that you were able to get the advice and service that you needed from our sales support team and we do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Purchased custom made curtains: Easy to order, excellent quality, fast service, quick and simple to hang, perfect fit and a smart new look with no hassle”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is fantastic to see that you are pleased with the quality of the curtains, to see that you have had a hassle free order along with hanging is fantastic. We will ensure your feedback is passed onto the workroom so that they can keep up the fantastic work. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

HSY is rated 4.8 based on 4,310 reviews