yumetwins.com Reviews

4.8 Rating 739 Reviews
97 %
of reviewers recommend yumetwins.com
4.8
Based on 739 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email
Queries Resolved In
6 - 12 Hours

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yumetwins.com 4 star review on 20th April 2024
Anonymous
yumetwins.com 5 star review on 19th April 2024
Laura
yumetwins.com 5 star review on 15th April 2024
Anonymous
yumetwins.com 5 star review on 9th March 2024
Chelsea
yumetwins.com 5 star review on 9th March 2024
Chelsea
yumetwins.com 5 star review on 9th March 2024
Chelsea
yumetwins.com 5 star review on 9th March 2024
Chelsea
273
Anonymous
Anonymous  // 01/01/2019
I won a contest but I've seemed to have been charged instead of winning the boxes. It said I won 3, but they said 2, and then I pay for shipping. I love the items, but it feels kind of scummy.
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Posted 1 year ago
With the price, I wish it had more of the items I like.
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Posted 1 year ago
I love the boxes and have been getting them off and on since 2016, however lately the charge through customs is making me rethink the subscribtion as although the items are cute I dont think their almost 80 dollars month cute 🙃
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Posted 1 year ago
Halloween is my least favorite theme, but they were all cute! I’m glad there was at least one item not Halloween themed
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Posted 1 year ago
3.5 Stars This August 2022 box was just alright. I would have like for the plush to be on the bigger side, stationary and trinkets, overall it wasn’t bad, but compared to previous ones I received this wasn’t all that for me
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Posted 1 year ago
It was alright. I don’t feel it’s worth the $50 with shipping I paid. Items are cute and nice quality.
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Posted 1 year ago
I’m a little bit disappointed, the only item that I really like is the pain item which is the magical Nyan plush controller, but even that doesn’t look like the pictures, it came flat packed in its packaging and hasn’t expanded very much since I’ve opened it. The socks are nice, but they’re quite big. The Kirby mini figurine is very disappointing, I received king dedede which I don’t really like. The Pokémon juice can pouch was also a bit disappointing, I received piplup. The mystery item is ok, it’s like a little notebook. Overall I feel like it wasn’t worth the money. It also look them longer than they estimated to ship out my box. It took nearly a month for me to receive it.
yumetwins.com 3 star review on 21st June 2022 yumetwins.com 3 star review on 21st June 2022 yumetwins.com 3 star review on 21st June 2022 yumetwins.com 3 star review on 21st June 2022
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Posted 1 year ago
I loved the items that were given in the box!
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Posted 1 year ago
I received the December box as a holiday gift that just arrived today… I loved the products but the delay also means I do not get to participate in the contests… fortunately it was not a seasonal box or this would have been even more disappointing. Also customer support was not very “supportive” during the delay, and the Japan Post site is hard (for us) to navigate.
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Posted 2 years ago
Products are usually good quality, but the box is a bit pricey for what you get.
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Posted 3 years ago
Customer service is okay. I was disappointed by the impact of the pandemic and YumeTwins response to delays and shipping. I was forced to pay an extra $10-$11 per month if I wanted to receive my box without waiting for months for it to arrive overseas. Some boxes really get it right, others disappointing and boring. November 2020 was not great in my opinion and one of my items came defective with the zipper sewn into the bag.
yumetwins.com 3 star review on 13th October 2020
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Posted 3 years ago
yumetwins.com is rated 4.8 based on 739 reviews