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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“The last parcel we sent went very smoothly, and was followed up speedily with a notice to say you were checking the contents, and then we received payment for sending them. This was our 45th parcel!! Only once in all those parcels was there a hitch, when the parcel went missing after it was collected by DPD, but this was quickly dealt with and we didn't lose any payment to us, which was really good. Customer service is excellent, there was no messing about - the problem was quickly sorted.”
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Posted 3 years ago
“Marvellous service”
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Posted 3 years ago
“Easy process to recycle un wanted books. Ziffit gives a good valuation compared with other sites. Very straightforward to drop off books and payment is made quickly. Good communication. Have used before and never disappointed.”
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Posted 3 years ago
“Love Ziffit. It’s so easy to do. Customer Service great too. I had an email responded to within the hour. Inpost easy also.”
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Posted 3 years ago
“Wonderful trade, the whole process was so easy.”
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Posted 3 years ago
“Excellent service. No problems with pickup. Good communication.”
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Posted 3 years ago
“I have used Ziffit may times and will use again .”
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Posted 3 years ago
“Fair prices, easy trade, quick free pick up and payment in less than a week”
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Posted 3 years ago
“I had two boxes of unwanted items to sell to Ziffit last time and both loads of items were input using their easy to use on-line system, with only a few items rejected or offered too low a price (Ziffit prices are generally fair). Both boxes arrived at Ziffit's site in 4 and 5 days from the courier collection. I was notified of this by e-mail and the most recent sale will be paid for in a few days. Very efficient system and I'll use it again for surplus/unwanted stock.”
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Posted 3 years ago
“Excellent company makes every transaction easy and fast”
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Posted 3 years ago
“Hi having trouble reading i found it easy Debbie”
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Posted 3 years ago
“Use them numerous times and continue to use them”
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Posted 3 years ago
“Quick and easy listing with instant view of value. Super posting process, dropped into a locker for collection and tracking. Pay out is quick straight my bank account following the usual checks - great!”
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Posted 3 years ago
“So easy to use, easy free collection or drop off, quick payment”
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Posted 3 years ago
“I've used them half a dozen times now. Low hassle, very fair assessment (most things are accepted in my experience) and it all happens quickly. It's the best way of getting paid for your old books etc.”
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Posted 3 years ago
“Love the idea that items sold r now collected from ones house plus the fact that the courier company email the collection time well done Ziffit”
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Posted 3 years ago
“Very happy!”
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Posted 3 years ago
“I've created over 110 trades with Ziffit so far, in all honesty, my journey through trading hasn't always been straight forward, we've been through pandemics, postal strikes, system mistakes get made, I make scanning mistakes etc but in all honesty, I'll continue trading with Ziffit because I believe they are the best out of all the online trading platforms. Recently they've introduced inpost dropbox system to us and it's brilliant, you don't even need to create a label, just write your Ziffit order number on the parcel, key in the pin number that's given you, choose the inpost box size pop it in close door press screen finish and away you go.. brilliant..my advice is to write the pin number also on the box incase delivery driver makes a mistake... I've only lost one trade through inpost dropbox system, not sure what happened...contacted Ziffit who helped but couldn't find the parcel, they ended up cancelling the trade and paid me anyway, how wonderful is that. I'm giving Ziffit 5 stars and I'm not using anyone else.”
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Posted 3 years ago
“Easy peasie”
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Posted 3 years ago
“Everything was simple, from scanning to posting. Goods received and checked by Ziffit within days and quick payment too. Why can't everything be this easy? Thank you Ziffit 😊 Will definitely use again πŸ‘πŸ»”
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Posted 3 years ago
Ziffit is rated 4.0 based on 1,621 reviews