Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick non intrusive allowing me to work and head home under normal times.”

Helpful Report

(DHMC) - Posted 6 years ago

“Super responsive customer service. All my questions answered in a timely manner.”

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(Hypertherm) - Posted 6 years ago

“Team was great. Modern experience. Love the mints too!”

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(Staples) - Posted 6 years ago

“Everything was made very easy for the customer which is a big change from other businesses.”

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(DHMC) - Posted 6 years ago

“Very pleased”

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(DHMC) - Posted 6 years ago

“Convenient, quick and affordable”

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(Talbots/ Cold Water Creek) - Posted 6 years ago

“What a timesaver! Very well organized. Great communication. Awesome service! I’m happy, my car is happy. My pocketbook is happy. My calendar is happy! Thank you Zippity for the awesome service!”

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(Talbots/ Cold Water Creek) - Posted 6 years ago

“Loved having the car serviced by Zippity. Nico and the whole team were super helpful, and I felt it was a very smooth efficient experience.”

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(DHMC) - Posted 6 years ago

“Convenience, professionalism, and communication. All very good.”

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(492 Old Connecticut Path) - Posted 6 years ago

“Great communication, every step of the process. Awesome responsiveness on chat - shout out to Nico Donato, A+! Extremely fair pricing and super convenient for me. I liked it so much, I already referred one client who also had a great experience and I am bringing one of my other cars to you next week!”

Helpful Report

(Fidelity - Smithfield) - Posted 6 years ago

“I really appreciated how smoothly your whole process worked. I do wish I had gotten some more detailed info on what exactly you checked and what the results were. (I'm referring specifically to the Mfr suggested maintenance and 12-point check).”

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(Staples) - Posted 6 years ago

“I was incredibly impressed with how personable and professional the whole process was. I was notified every step of the way and they responded quickly to my questions regarding a part I needed that I didn't know about.”

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(Fidelity - Smithfield) - Posted 6 years ago

“Everything I needed was done, timing was excellent, smooth experience.”

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(Staples) - Posted 6 years ago

“I often do not have a 'ride' to and from my regular garage, and hanging around a stinky service garage is not my idea of fun. So, this service is so convenient, it is really wonderful. I know my vehicle is being take care of while I work! Thanks Again!”

Helpful Report

(Takeda (previously Shire)) - Posted 6 years ago

“Service was quick and well done, and the complementary brake check and 12 point inspection was a great perk. I had been wondering how my brakes were doing and now I have the info I need to make repairs in the future. Plus the mints were a nice touch. I'll definitely be using this service again.”

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(MathWorks) - Posted 6 years ago

“I love the convenience of Zippity. Thank you.”

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(Fidelity - Merrimack) - Posted 6 years ago

“Awesome as always”

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(Dartmouth College) - Posted 6 years ago

“kept very good communication, explained my issue and what was being done to fix it very clearly. great job all around”

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(Fidelity - Merrimack) - Posted 6 years ago

“I think this is the 3rd or maybe 4th time using Zippity for my oil change and every time I've loved it. The staff is awesome and the communication is stellar. I love to brag to family and friends about the service and when co-workers see the lock box key on my desk during the day, I love to gush about the service. THANK YOU THANK YOU THANK YOU!”

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(Fidelity - Merrimack) - Posted 6 years ago

“Always great value”

Helpful Report

(Fidelity - Merrimack) - Posted 6 years ago

Zippity is rated 4.8 based on 2,184 reviews