ZIPTRANSFERS Reviews

Name: ZIPTRANSFERS
Address: ZIP Online Services SL B55532899 C/Llovera 53, 5-1 43201 Reus SPAIN, Reus
Rating: 4.72

4.7 Rating 9,603 Reviews

93 %

of reviewers recommend ZIPTRANSFERS

Company Reviews

Metrics

4.7

Based on 9,603 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Le chauffeur était ponctuel, le transport était confortable, je recommande!”

Helpful Report

Posted 6 years ago

“UNRELIABLE We were abroad the day Thomas Cook collapsed and were due to fly out the next day. In view of this, I emailed the day before to confirm that were no changes to our pick up time and was assured that our pick up time of 09.40 remained as scheduled. The following day I rang this company at 09.44 (Spain time) to ask if the vehicle had been dispatched. I was contacted by an agents at 09.49 who said... and I quote... “the driver was delayed due to the previous transfer but would be with you in 5 to 6 minutes” The agent confirmed the correct number in our party and that our hotel was the correct PICK UP point. At this point we were waiting out on the street. We waited until 09.57 when I rang again to enquire on our vehicle...the agent rang me back at 10.11 and told me that the driver had made a mistake and had gone to the airport rather than the hotel. So clearly the first agent lied. We were told that it would take another 15 minutes before the driver could get to us which would have been 10.26. Our flight was due to leave at midday, check in closed and hour before hand...11am. We could not afford to wait as this would have caused us to miss our flight so we had no choice but to book a taxi. Because there were 5 of us we had to book two taxis with a combined cost of 75.34 Euros. We barely made it to the airport on time. By the time we checked our bags in and went through security, our flight was boarding, we literally had to run to the gate. My sister has mobility problems and is barely able to walk at times never mind run. I can’t even begin to articulate the undue stress this caused to me and my family. Zip travel did refund the taxi money but in Euros….I paid in GBP so I lost money in the conversion back. I will NEVER use this company again…..they are incompetent and unreliable.”

Helpful Report

Posted 6 years ago

“Used zip transfers lots of times always there on time”

Helpful Report

Posted 6 years ago

“We have used ZipTransfers several times and at various locations, and have had excellent service each time. Friendly, punctual and value for money.”

Helpful Report

Posted 6 years ago

“We would highly recommend Ziptransfers. It was very easy to book online for our journey from Catania airport to Ortigia and our taxi was waiting for us at the airport. Their charges are reasonable with no hidden costs. A special mention for our driver Claudio who was the perfect introduction to Sicily. He was such a lovely man with a professional but warm and friendly manner. He also had a wealth of local knowledge which we found invaluable, We could not have asked for a better start to our holiday and we would certainly use them again.”

Helpful Report

Posted 6 years ago

“Great service.Modern and clean buses.Very helpful drivers.Would definitely use Zip transfers again.”

Helpful Report

Posted 6 years ago

“Excellent service as always”

Helpful Report

Posted 6 years ago

“Excellent service with very pleasant drivers. Always use them and would highly recommend”

Helpful Report

Posted 6 years ago

“always fab !!”

Helpful Report

Posted 6 years ago

“Very happy with the service”

Helpful Report

Posted 6 years ago

“Booked return Airport-Hotel transfers in Cairo, Egypt, where the Hotel to Airport trip was awesome, with the driver turning up early battling through the chaotic traffic and got me there on time. However the Airport-Hotel transfer left me waiting for them for a very long time, and making calls to track the pick up. In the end the greeter turned up so everything flowed which was good. I only booked for Hotel-Airport in Marrakech, Morocco. That, too, was a great experience with their punctuality and politeness. Booking with ZIPtransfers had been great and easy, as I changed pick up time a couple of times via email before the stipulated cut off time, and they were actioned almost immediately! Wonderful!!”

Helpful Report

Posted 6 years ago

“I find ziptransfers excellent, my son is travelling to a city in Europe next week and I hope he will use ziptransfers, I will definitely use in future, many thanks”

Helpful Report

Posted 6 years ago

“Excellent great service”

Helpful Report

Posted 6 years ago

“Perfect once again...Thank You”

Helpful Report

Posted 6 years ago

“Prompt and courteous my first choice when travelling in Europe”

Helpful Report

Posted 6 years ago

“Excellent service even though our flight was an hour late in arriving.”

Helpful Report

Posted 6 years ago

“Meeting was excellent. However there was a long walk from the terminal to the taxi. My wife struggled to keep up the pace that the driver set. However.overall the service was excellent.”

Helpful Report

Posted 6 years ago

“Excellent service. At the airport where the reps are when we got through customs. Had a sign with our name on it so no messing at all, took us straight to the hotel. Picked us up when they said they would and dropped us at the airport in plenty of time to get through security and join our flight. Would have no issue at all in recommending them.”

Helpful Report

Posted 6 years ago

“Very good - prompt and friendly drivers - would definitely use again.”

Helpful Report

Posted 6 years ago

“I have used their service 3 times now for pick up and delivery to airport in PV Mexico. They are very professional , vehicles are very clean and drivers very friendly.... 5 Star service”

Helpful Report

Posted 6 years ago

ZIPTRANSFERS is rated 4.7 based on 9,603 reviews