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ZIPTRANSFERS Reviews

4.7 Rating 8,946 Reviews

93 %

of reviewers recommend ZIPTRANSFERS

Company Reviews

4.7

Based on 8,946 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was about worried after reading some reviews but all worked out well. After picking up our cases at Lanzarote airport was directed to the desk and there were our names on display. The young lady called our driver and said 5 minutes and he would be there. She then took us out to the pick up point and waited with us till taxi arrived First class treatment and taxi and driver were excellent”

Posted 10 hours ago

“On time. Polite Good driver”

Posted 3 months ago

“Apart from initial wait at airport , all was fine.”

Posted 3 months ago

“Der Transfer vom Flughafen zum Hafen war perfekt - wir wurden mit Schild empfangen, die Frau war sehr nett und es verlief problemlos. Der Rückweg war hingegen schlecht. Wir warteten länger als 10 Minuten über die vereinbarte Zeit hinaus und mussten mehrmals (gegen Gebühr) die Hotline anrufen, ehe wir jemanden erreichten. 20 Minuten zu spät kam der Fahrer und gab sich nicht zuerkennen- wir mussten nachfragen und er war sehr mürrisch. Schade”

Posted 3 months ago

“Meeting driver at arrival hall in airport wasn’t great but after that could not fault service or bus. Both drivers very professional, buses as requested, clean and well maintained.”

Posted 3 months ago

“Todo muy bien, mucha puntualidad y buen servicio”

Posted 3 months ago

“We were happy with our transfer the only negative was that the driver was not in the arrivals hall when we came out even though we had said we only had hand luggage, we searched for our name on the drivers placards once we came out,it was about ten minutes later that he arrived in the hall. other than that the transfer was fine”

Posted 4 months ago

“Zip transfer were great peace of mind that I had my transfer booked for my family. It was nice knowing there was car seats added (however with my first transfer it was 2 booster seats not suitable for my 10mth old). My second transfer the driver was waiting, which I did not know because he had nothing holding my name and no sign saying he was with zip transfer. He got notably angry with me for being late but did not speak English.”

Posted 5 months ago

“Buen servicio , amabilidad y atención !!”

Posted 5 months ago

“I was somewhat disappointed that on my last trip for four people, a saloon car was supplied. Usually, given that it's more expensive for a greater number, a six-eight seater vehicle would be supplied.”

Posted 5 months ago

“Driver collecting us from the Airport was 20mins late. The Driver Leonardo was excellent very efficient. Highly recommend this guy he is an asset to your company.”

Posted 6 months ago

“Great service”

Posted 6 months ago

“Puntualidad y al servicio del cliente siempre. El conductor q nos recogió a nuestra llegada,encantador!!”

Posted 6 months ago

“Great service. Reliable friendly and on time. We did order 2 car seats and only got one so the 3yr old didn't get one unfortunately. Other than that they were great.”

Posted 6 months ago

“Aunque tuvieron un problema para llegar a tiempo. En la operadora (en castellano, todo perfecto) se volcaron para que el transfer llegase lo antes posible.”

Posted 6 months ago

“Preisleistung stimmt. Bin jetzt schon 4 mal mit Ziptransfer gefahren und es hat immer geklappt. Ich werde wieder Ziptransfer in anspruch nehmen.”

Posted 6 months ago

“Waren sehr zufrieden , sehr pünktlich /zuverlässig … was zu bemerken ist , dass bei der Rückfahrt ein alter Bus uns transportiert hat ( Busfahrerin hatte bei Steigungen sehr zu kämpfen und einmal ging der Motor aus …hatten ein beklemmendes Gefühl ) Vielleicht darauf achten, dass solche Fahrzeuge nicht mehr eingesetzt werden . Liebe Grüße Ute Kullmann”

Posted 6 months ago

“Our pick up from the airport to out Hotel was excellent. However our return transport was not so good. The driver was not sent to our hotel but another one, this meant we were standing waiting around. The driver did eventually arrive at our hotel and drop us at the airport .”

Posted 6 months ago

“La verdad es que si no conoces Marrakech, parece que estes huyendo de la policía en un coche robado. Una vez sabes cómo funcionan en la ciudad, reconsideras esa primera impresión y te parece que ese primer traslado estuvo bastante bien.”

Posted 6 months ago

“It was a good service I would recommend a you send text when or email when you pick up to take back to the air port as a confirmation otherwise a fab service”

Posted 6 months ago

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ZIPTRANSFERS is rated 4.7 based on 8,946 reviews