ZIPTRANSFERS Reviews

Name: ZIPTRANSFERS
Address: ZIP Online Services SL B55532899 C/Llovera 53, 5-1 43201 Reus SPAIN, Reus
Rating: 4.72

4.7 Rating 9,577 Reviews

93 %

of reviewers recommend ZIPTRANSFERS

Company Reviews

Metrics

4.7

Based on 9,577 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Very efficient and professional”

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Posted 6 years ago

“Excellent service with very nice driver”

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Posted 6 years ago

“Never a problem..”

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Posted 6 years ago

“Very pleased, half the price of the company recommended to me but they could not have provided a better service. You were on time, friendly and a smooth ride in a clean smart vehicle. What more can you ask for.”

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Posted 6 years ago

“Have used zip transfers twice now. Service is excellent, on time, clean transport and friendly service”

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Posted 6 years ago

“Fast and efficient transfer so that we could make the most of our short break away. Polite smartly dressed drivers with immaculate Mercedes Saloons on both occasion and very punctual.”

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Posted 6 years ago

“Driver on time very polite, friendly and helpful. The journey was very comfortable highly recommended.”

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Posted 6 years ago

“ALWAYS ON TIME”

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Posted 6 years ago

“Great service and very competitive pricing have used this company in the Algarve and Fuerteventura.”

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Posted 6 years ago

“Very good and on time and very nice drivers”

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Posted 6 years ago

“Very reliable and polite i can definitely recommend and i would use this service again thanks tess”

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Posted 6 years ago

“Great transfer service”

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Posted 6 years ago

“Very efficient service and great value for money. Whilst in Athens I wanted to change my booking to include 4 additional passengers to return to airport. I called them and they were very helpful and accommodating. Highly recommended for all European trips.”

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Posted 6 years ago

“Fantastic service used lots of times and never let us down highly recommend 👍🏻”

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Posted 6 years ago

“Le chauffeur était ponctuel, le transport était confortable, je recommande!”

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Posted 6 years ago

“UNRELIABLE We were abroad the day Thomas Cook collapsed and were due to fly out the next day. In view of this, I emailed the day before to confirm that were no changes to our pick up time and was assured that our pick up time of 09.40 remained as scheduled. The following day I rang this company at 09.44 (Spain time) to ask if the vehicle had been dispatched. I was contacted by an agents at 09.49 who said... and I quote... “the driver was delayed due to the previous transfer but would be with you in 5 to 6 minutes” The agent confirmed the correct number in our party and that our hotel was the correct PICK UP point. At this point we were waiting out on the street. We waited until 09.57 when I rang again to enquire on our vehicle...the agent rang me back at 10.11 and told me that the driver had made a mistake and had gone to the airport rather than the hotel. So clearly the first agent lied. We were told that it would take another 15 minutes before the driver could get to us which would have been 10.26. Our flight was due to leave at midday, check in closed and hour before hand...11am. We could not afford to wait as this would have caused us to miss our flight so we had no choice but to book a taxi. Because there were 5 of us we had to book two taxis with a combined cost of 75.34 Euros. We barely made it to the airport on time. By the time we checked our bags in and went through security, our flight was boarding, we literally had to run to the gate. My sister has mobility problems and is barely able to walk at times never mind run. I can’t even begin to articulate the undue stress this caused to me and my family. Zip travel did refund the taxi money but in Euros….I paid in GBP so I lost money in the conversion back. I will NEVER use this company again…..they are incompetent and unreliable.”

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Posted 6 years ago

“Used zip transfers lots of times always there on time”

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Posted 6 years ago

“We have used ZipTransfers several times and at various locations, and have had excellent service each time. Friendly, punctual and value for money.”

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Posted 6 years ago

“We would highly recommend Ziptransfers. It was very easy to book online for our journey from Catania airport to Ortigia and our taxi was waiting for us at the airport. Their charges are reasonable with no hidden costs. A special mention for our driver Claudio who was the perfect introduction to Sicily. He was such a lovely man with a professional but warm and friendly manner. He also had a wealth of local knowledge which we found invaluable, We could not have asked for a better start to our holiday and we would certainly use them again.”

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Posted 6 years ago

“Great service.Modern and clean buses.Very helpful drivers.Would definitely use Zip transfers again.”

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Posted 6 years ago

ZIPTRANSFERS is rated 4.7 based on 9,577 reviews