MobileHelp Smart Reviews

1.5 Rating 167 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Jackie H****
Verified Reviewer
Hard sell when I needed to cancel. They need to be more sympathetic. Too technical for my parents. Three week wait, so far for my refund.
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Posted 2 years ago
Henry Loc****
Verified Reviewer
The salesman told me it would Detect movement and notify the proper authorities if I died It will not
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Posted 2 years ago
Theresa A Bin****
Verified Reviewer
Still haven't figured how to work it.
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Posted 2 years ago
Virginia Al****
Verified Reviewer
Have not received refund. More than enough time has passed! What is the problem??
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Posted 2 years ago
Very upset my delivery hasn’t arrived yet. My mom is without the equipment that she needs. I scheduled the delivery over a week ago. Hope the service is better.
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Posted 3 years ago
Do not purchase. Poor service.
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Posted 3 years ago
Todd Sch****
Verified Reviewer
My charger doesn't work and because I live in California and the Mobile Help is based on the east coast, tech support hrs are over by the time I arrive home. Very Frustrating
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Posted 3 years ago
Jacqueline****
Verified Reviewer
I sent my unit back to you and I’m waiting for you to credit my credit card, just got bill and it’s still not credited. Jacqueline ory
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Posted 3 years ago