Zupapa 14FT Trampoline With Enclosure Net Reviews

5 Rating 64 Reviews
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About ZUPAPA:

ZUPAPA - Play. Enjoy. Bond.

Purpose: We aim to accompany all kids to grow up healthy both physically and mentally, and create valuable memories for generations.

Mission: To deliver health and happiness via safe and reliable products with first-class customer service.

Please feel free to contact us if there is any question. We will do our best to solve the problem for you.

https://www.zupapa.us
official@zupapa.us

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Good quality trampoline. Kids have spent most days on the trampoline since we purchased it 3 years ago and the frame, trampoline pad and springs are still all in great condition. We are just now replacing the spring pad cover and netting.
1 Helpful Report
Posted 3 years ago
My kids spend an hour on our trampoline most days and have for over two years. Great fun, safe fun. Customer service was very quick to help when the enclosure net began to wear out, after kids were mistreating it. Highly recommend this trampoline.
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Posted 3 years ago
My kids just love the new trampoline and at first blush, it is a great unit with solid construction for a trampoline. What I appreciated most was their prompt customer service. The company shipped two incorrect boxes but they quickly responded, provided return shipping labels and got the new boxes out to us within a week. Thanks so much!
1 Helpful Report
Posted 3 years ago
We love our 14ft. trampoline! Best purchase of 2020 which has helped the kids manage through all the lockdowns. High quality product that has lived up to all the positive reviews. Recently had to reach out to customer service, an I have been equally impressed. Response was timely and thorough. Yummy, the customer service agent has really gone the extra mile to retain happy customers!
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Posted 3 years ago
Like everyone seems to be saying, the customer service is just amazing. They replaced a damaged part with very little effort. Joy was extremely helpful and a pleasure to work with!
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Posted 3 years ago
My family bought a Zupapa trampoline and needed replacement parts. I received a quick response from Yummy and was able to order the parts I needed. We are thrilled to get a replacement net for our family trampoline! Thanks Yummy!
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Posted 3 years ago
A few years ago we purchased a 14’ Zupapa trampoline with a net enclosure. It is out in the weather all the time and heavily used so I needed to order a new net and pad. I worked with Jenna to order the new parts and they shipped them out right away. Unfortunately, I told them I needed parts for a 15’ trampoline but mine is a 14’. I was so impressed with Jenna and the Company because even though it was my fault the wrong parts were ordered, they paid to ship the wrong parts back and quickly sent me the parts I needed. The trampoline is as good as new now and the kids are back at it. Jenna, thanks again for your help.
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Posted 3 years ago
I’ve only had this trampoline for a month now but so far everything seems great and it has a great bounce. Jenna from customer service was awesome when the ladder was missing the nuts and bolts she promptly sent us new ones and was ever so helpful and friendly!! 5 stars all the way
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Posted 3 years ago