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One Call Insurance Reviews

4.6 Rating 4,291 Reviews
94 %
of reviewers recommend One Call Insurance

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Anonymous
Anonymous  // 01/01/2019
My initial phone-call to query my renewal quote wasn't answered within six minutes so I hung up. Both calls next day were answered speedily.
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(Home Insurance) - Posted 10 years ago
After an initial online application, I followed up via telephone to ask other questions and to ensure the online entered details were sufficient. The person I spoke to was very helpful and clearly knowledgeable. Insurance documents were received by email before the conversation ended. Very good service and insurance was underwritten by a large reputable company.
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(Van Insurance) - Posted 10 years ago
Adam was helpful clear and knowledgable . Thanks
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(Home Insurance) - Posted 10 years ago
Very helpful in helping me sort out a slight change xx
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(Car Insurance) - Posted 10 years ago
Excellent service but did ask for a phone all regarding remortgage which never materialised
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(Home Insurance) - Posted 10 years ago
I bought a car insurance today from you. Your adviser AR6 Amy was very helpful to me. And also answers all the necessary questions for me. #OneSatisfyCustomer
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(Car Insurance) - Posted 10 years ago
I found one call insurance through a website and got a home insurance quote, which I was very pleased with. I then phoned up to take out the policy with one call and was very pleased with the on call adviser on the phone very helpful and explained everything to me , would definitely recommend them to friends.
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(Home Insurance) - Posted 10 years ago
Advisor BH1 was very polite, supportive & quick. Very much satisfied. Thanks
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(Car Insurance) - Posted 10 years ago
I rang to change the credit card used for the automatic renewal of my household insurance policy. The wait was reasonable. My call was dealt with by Adam Jackson (AJ5). The call was dealt with in a competennt, friendly and thorough manner. I was made aware of the need to notify any change in circumstance which might be relevant to the policy and the key information relating to the policy was explained to me. The promised renewal documents arrived promptly.
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(Home Insurance) - Posted 10 years ago
The person I spoke to (AJ5 ) was quite abrupt and I didn't feel like continuing the conversation beyond what was absolutely essential.
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(Home Insurance) - Posted 10 years ago
sr2 customer service advisor dealt with my query very quickly and efficiently. It appeared that nothing was too much trouble. Thank you
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(Car Insurance) - Posted 10 years ago
I needed to confirm proof of address so called and spoke to sr2. Polite and helpful, sr2 also improved my policy and advised me clearly. I'm happy with the service - much better than many other companies.
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(Car Insurance) - Posted 10 years ago
AE2 and other members of staff I spoke to today were very helpful in resolving the issue I had with my insurance
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(Home Insurance) - Posted 10 years ago
Excellent and speedy information provided by Ashley Evans (AE2) - very helpful
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(Home Insurance) - Posted 10 years ago
Username CG6 This colleague was of outstanding help, very polite and dealt with my query effective and efficient.
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(Car Insurance) - Posted 10 years ago
Nathan was polite and answered all queries confidently.
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(Home Insurance) - Posted 10 years ago
Very good customer service
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(Home Insurance) - Posted 10 years ago
Just did my renewal with One Call Insurance. It went through automatically however I had a couple of questions. I emailed initially and had a swift response inviting me to give them a call. I rang and was put through straight away to agent LH5, who dealt with my queries promptly and accurately. Satisfied customer :-)
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(Home Insurance) - Posted 10 years ago
Efficient and competitive
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(Home Insurance) - Posted 10 years ago
My One call contact AG3 gave me clear and helpful information in my purchase of homeinsurance,for which l was very grateful.
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(Home Insurance) - Posted 10 years ago
One Call Insurance is rated 4.6 based on 4,291 reviews