“Kimberley, KB6, dealt with my query both efficiently and effectively. She found the necessary information required and acted on it . No time wasted on lengthy lists of options, spoke to a human very quickly one the call was put through. Would certainly recommend One Call for the efficiency and courtesy of the staff”
“Ag3 was friendly and helpful when i had cause to ting One call. So far in terms of service and price i couldnt fault them. So much so i have renewed my house insurance for another year.”
“Called to amend my policy. Spoke to ns4, he was very professional and courtious all the way through. And only £35 to change my address!!! I will be recommending to all family and friends”
“Hi I found L H 5 very helpful and she knew her job inside out with answers correctly given straight away.
May all my contacts with other firms be as a efficient
c wilkins”
“I tried to insure vehicle online but somehow it got 'stuck' so ended up phoning. It was quite a lengthy phone call but I got a better deal by talking to aj1 so I was pleased with the end result. Just hope the policy lives up to expectations.”
“Every thing was explained very clearly and not rushed which i feel is important. Pleasure to deal with. A new company to me so time will tell. So far so good”
“AR6 was obviously very knowledgeable in setting up the policy, i think though the cancellation fees should have been discussed before the payment was taken, and not in a recorded message afterwards, all in all quite straight forward.”
“I like communication with the provider at the time of negotiation over the phone. It allows reassurance that you will have some relationship with the provider during the period of cover. This source only wanted the matter to be dealt with through the computer. Not my style so I am unlikely to stay with them on renewal.”
“Nk3 provided excellent customer service.top marks to her for being an excellent communicator and answered all my questions demonstrating excellent product knowledge. Thank you”
