“My original contact was with Laura who guided me through the initial contact with yourselves following sight of the quotation on the Compare sight
Ashleigh was then my contact following my decision to leave the A.A. cover i had last year ( new premium £50.31 from £29.44 )
Ashleigh led me through the proposal form very well and the business was done -- thank you for the very efficient way the deal was handled”
“I had to get in touch with my provider to agree the terms for renewal. Rebecca Thompson (RT6) was very helpful, highly organized and clear. So she arranged suitable terms for renewal to my entire satisfaction.”
“I telephoned to clarify some details before deciding to purchase the policy. The information I was given was clear and concise. The person I spoke to helped clarify my choices. They were friendly and efficient and contributed to me deciding to purchase the policy.”
“It's just a pity I couldn't have been offered the renewal of my policy at the reduced offer in the first instance. It would have saved me a lot of time on comparison websites. However, the customer service assistant was very efficient and I had hardly any time on hold before my call was picked up.
When I was asked to hold on to receive important information, I found the recorded voice spoke rather too quickly and seemed to rush through the information.”
“Spoke to SW1 at One Call help desk and he was extremely helpful, answering all our questions and running through the policy details in plain English. So good to be able to talk to an adviser and not have to pay a higher price than the quoted online cost. Would definitely recommend this company.”
“I called One Call Insurance as a result of obtaining a quote on Compare the Market, my call was dealt with efficiently and everything explained to me in the clearest of terms, and my policy set up witout fuss. My documents arrived within minutes via email. Overall a quick and efficient service.”
“I have never used One Call before but found both advisers I spoke to very helpful and informative. The first call was to check that the details I'd input online matched my existing policy and the second was to take out the policy itself.”
