“I telephoned to clarify some details before deciding to purchase the policy. The information I was given was clear and concise. The person I spoke to helped clarify my choices. They were friendly and efficient and contributed to me deciding to purchase the policy.”
“It's just a pity I couldn't have been offered the renewal of my policy at the reduced offer in the first instance. It would have saved me a lot of time on comparison websites. However, the customer service assistant was very efficient and I had hardly any time on hold before my call was picked up.
When I was asked to hold on to receive important information, I found the recorded voice spoke rather too quickly and seemed to rush through the information.”
“Spoke to SW1 at One Call help desk and he was extremely helpful, answering all our questions and running through the policy details in plain English. So good to be able to talk to an adviser and not have to pay a higher price than the quoted online cost. Would definitely recommend this company.”
“I called One Call Insurance as a result of obtaining a quote on Compare the Market, my call was dealt with efficiently and everything explained to me in the clearest of terms, and my policy set up witout fuss. My documents arrived within minutes via email. Overall a quick and efficient service.”
“I have never used One Call before but found both advisers I spoke to very helpful and informative. The first call was to check that the details I'd input online matched my existing policy and the second was to take out the policy itself.”
“Ag3 was great at sorting out my enquiry, the only negative I have is the wait time to actually get connected to a representative, I waited for over 20 minutes but everything else was superb.”
“Ag3 was great at sorting out my enquiry, the only negative I have is the wait time to actually get connected to a representative, I waited for over 20 minutes but everything else was superb.”
“Ag3 was great at sorting out my enquiry, the only negative I have is the wait time to actually get connected to a representative, I waited for over 20 minutes but everything else was superb.”
“The lady was very helpful. She anwswer all the question one call is very cheap better than all the other insurance I phone we have got car in sure with you I no we can get in touch with you 24/7”
