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One Call Insurance Reviews

4.6 Rating 4,224 Reviews
94 %
of reviewers recommend One Call Insurance

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Anonymous
Anonymous  // 01/01/2019
Excellent value insurance.
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(Car Insurance) - Posted 10 years ago
Emma was very helpful, polite and courteous. Would use company again.
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(Home Insurance) - Posted 10 years ago
Spoke to SW1 at One Call help desk and he was extremely helpful, answering all our questions and running through the policy details in plain English. So good to be able to talk to an adviser and not have to pay a higher price than the quoted online cost. Would definitely recommend this company.
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(Home Insurance) - Posted 10 years ago
MB9 very clear and helpful with the issue we had thanks
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(Home Insurance) - Posted 10 years ago
Lc1 was very helpful and informative. Very good service
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(Home Insurance) - Posted 10 years ago
I called One Call Insurance as a result of obtaining a quote on Compare the Market, my call was dealt with efficiently and everything explained to me in the clearest of terms, and my policy set up witout fuss. My documents arrived within minutes via email. Overall a quick and efficient service.
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(Home Insurance) - Posted 10 years ago
No problems thanks
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(Home Insurance) - Posted 10 years ago
The customer service operator AE2 was both polite and courteous and dealt with my query prompt and efficiently.
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(Home Insurance) - Posted 10 years ago
The customer service operator AE2 was both polite and courteous and dealt with my query prompt and efficiently.
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(Home Insurance) - Posted 10 years ago
The person I spoke to, user name 'KB6' was polite clear and concise in all the information she gave me. An extremely efficient service - thank you!
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(Home Insurance) - Posted 10 years ago
I have never used One Call before but found both advisers I spoke to very helpful and informative. The first call was to check that the details I'd input online matched my existing policy and the second was to take out the policy itself.
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(Home Insurance) - Posted 10 years ago
Very help full service and easy to understand
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(Home Insurance) - Posted 10 years ago
Helpful and it was straight forward
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(Car Insurance) - Posted 10 years ago
Ag3 was great at sorting out my enquiry, the only negative I have is the wait time to actually get connected to a representative, I waited for over 20 minutes but everything else was superb.
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(Home Insurance) - Posted 10 years ago
Ag3 was great at sorting out my enquiry, the only negative I have is the wait time to actually get connected to a representative, I waited for over 20 minutes but everything else was superb.
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(Home Insurance) - Posted 10 years ago
Ag3 was great at sorting out my enquiry, the only negative I have is the wait time to actually get connected to a representative, I waited for over 20 minutes but everything else was superb.
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(Home Insurance) - Posted 10 years ago
The lady was very helpful. She anwswer all the question one call is very cheap better than all the other insurance I phone we have got car in sure with you I no we can get in touch with you 24/7
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(Home Insurance) - Posted 10 years ago
I got charged an extra £40 for an extra for which was added onto the bill, which was not mentioned in the first quote.
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(Car Insurance) - Posted 10 years ago
Emma seemed to follow the One Call procedures to the letter. I did not feel that any part of our conversation had to be thought about. The answers to my questions were precise, clear and conveyed over the telephone line in a polite way. There was also frequent requests during our conversation asking if what had been stated had been understood. Overall a very polite conversation. I only wish other telephone conversations were as good.
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(Home Insurance) - Posted 10 years ago
Happy customer
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(Car Insurance) - Posted 10 years ago
One Call Insurance is rated 4.6 based on 4,224 reviews