“spoke to LC1 and sorted out everything for me and added extra legal protection, great service and dont keep you hanging on the phone just took 2 mins to be put through to LC1 would recommend to anyone and already reco to family & friends”
“Spoke with a really lovely woman AE2 when I called to make an enquiry about my policy. She was very warm and understood my problem - really listened- and most importantly acted more or less instantly to calm and help me.”
“Spoke with a really lovely woman AE2 when I called to make an enquiry about my policy. She was very warm and understood my problem - really listened- and most importantly acted more or less instantly to calm and help me.”
“I found the service straight forward clear and helpful, which gave me time to review my policy and ask questions over the phone. Therefore happy with the home Insurance I purchased.”
“Your representative Amy (AA2), called to remind me of my policy expiry. She handled my queries diligently, knowledgeably & professionally plus she has charm & wit on the phone. based on my experience dealing with Amy (AA2) I would give you repeat business and unreservedly recommend your organisation/services to others - whether friends or family
thank you”
“Excellent service from MB9 - arranged cover for an expensive piece of artwork and was able to reduce my exceed considerably at minimal increase in premium. Thank you!”
“My original contact was with Laura who guided me through the initial contact with yourselves following sight of the quotation on the Compare sight
Ashleigh was then my contact following my decision to leave the A.A. cover i had last year ( new premium £50.31 from £29.44 )
Ashleigh led me through the proposal form very well and the business was done -- thank you for the very efficient way the deal was handled”
“I had to get in touch with my provider to agree the terms for renewal. Rebecca Thompson (RT6) was very helpful, highly organized and clear. So she arranged suitable terms for renewal to my entire satisfaction.”
“I telephoned to clarify some details before deciding to purchase the policy. The information I was given was clear and concise. The person I spoke to helped clarify my choices. They were friendly and efficient and contributed to me deciding to purchase the policy.”
“It's just a pity I couldn't have been offered the renewal of my policy at the reduced offer in the first instance. It would have saved me a lot of time on comparison websites. However, the customer service assistant was very efficient and I had hardly any time on hold before my call was picked up.
When I was asked to hold on to receive important information, I found the recorded voice spoke rather too quickly and seemed to rush through the information.”
