“Lauren was terrific once I got hold of her- very friendly, knowledgeable and iinformative. My only gripe is with the most unclear and ambiguous phone options menu eg Option 1 is announced as relating to home policies, but choosing it invariable puts a customer through to motor policy advisers...”
“Initially one of the insurance advisors failed to call me back on the same day. But I spoke to a different one the next day and JR7 was very friendly and helpful and the quote was very competitive. I would recommend One Call to others.”
“Renewed my buildings insurance, price was similar to last year and called to clarify some of the small print with LH5 who was helpful and answered my questions.”
“I had a query about my insurance renewal and called to discuss the agent I talked to KB6 was excellent, I had been offered a better deal through comparison site but she got me me an equally good deal.
She went through the issues I had , explained the options to me and was very professional in dealing with my queries and sorted me a very good deal.”
“I had my renewal offer through the post however i'd had a cheaper quote from elsewhere so contacted One Call to see if they could match/beat it. The quote came back within a few pence of my comparison quote. The person (KB6) was very helpful and pleasant.”
“I brought a new car to get told that it was going to cost me a extra £68 to amends the policy which I was very upset about this to then call back 2 days later to get told it would only cost me £19.13 to transfer my details but I advised I will b transferring a. Personal plate once the dvla give the all clear it wod be a extra 35.00 but I went on line as a new custome it was cheaper so obviously they do not want repeat customer & would rather take. U as a new customer every year fine with me as long as. It is cheaper or same price”
