“Responsible telephone answering transfer to Adviser LH5 who gave clear and concise information with queries handled accurately and in a pleasant and helpful manner.”
“Pretty helpful - useful that lines are open till 9pm. I was kept hanging on the phone for quite some time before I actually got to speak to someone and almost gave up. They all speak clearly but very, very, fast which is a necessity of the job I assume. If I was an elderly person I would find this very annoying so they would probably lose my business.
But overall JR7 was a very friendly and approachable young lady and even managed to locate an even better quote with a lower excess than I had from Confused which was very impressive .”
“I have recently renewed my policy with you from getting a quote online, It was very convenient at the time for me, as you can spend lots of time calling brokers for quotes. Your customer services are very good from AE2 thank you.”