“I had my renewal offer through the post however i'd had a cheaper quote from elsewhere so contacted One Call to see if they could match/beat it. The quote came back within a few pence of my comparison quote. The person (KB6) was very helpful and pleasant.”
“I brought a new car to get told that it was going to cost me a extra £68 to amends the policy which I was very upset about this to then call back 2 days later to get told it would only cost me £19.13 to transfer my details but I advised I will b transferring a. Personal plate once the dvla give the all clear it wod be a extra 35.00 but I went on line as a new custome it was cheaper so obviously they do not want repeat customer & would rather take. U as a new customer every year fine with me as long as. It is cheaper or same price”
“I found One Call very responsive to my queries. Ashleigh green handled both my calls her ID is AG3 and would recommend her as someone who understood my concerns and was able to answer them.”
“KB6 dealt very efficiently with my telephone call taking me through all the questions I had already answered on line plus a few more. I assume that is the correct procedure although I wonder why. She was clear and easy to understand.
Pt Brown”
“The assistant who dealt with me ( EM1 ) was very efficient and patient.There was an error with the start date and although she was not available when I rang, she soon contacted me and sorted it out.”
