“I have been dealing with RT6 who I found most helpful and ver pleasant. She agreed to call me back this morning just after 09.00 and she did exactly that. Not something that happens very often. If the rest of my experience with One Call is as good as this I would expect to be a long term client”
“Fast and friendly service from Rebecca (RT6) over the phone, good insurance though one or two of the potential admin fees/charges aren't made clear until recorded announcements after you've made a purchase, which feels a little off.”
“Seems good but only time can tell. hopefully i don't have to claim but if i do i hope they can live up to all mentioned in the policy document. good customer service from Kim (KB6)”
“I felt we weren't always comparing like with like and had to press for more info once or twice but the young lady (RT6) did her best though she spoke rather fast (call answering pressures?) and was friendly and courteous throughout.”
“As I didn't read the whole of my policy just presumed I had exa\ctlt the same cover as last year which is what I asked for,customer services(sc3) called and advised that I hadn't got reduced excess as I had last year,so I was able to correct this at an extra cost.”
“Thank you for a quick and pleasant experience. I, like many others just trusted my mortgage provider and had my home insurance for many years and did not really question it. It turns out that i have been paying in excess of £800 annually. One chat to you on the phone and my home insurance is now less than £170. WOW”
“Thank you for a quick and pleasant experience. I, like many others just trusted my mortgage provider and had my home insurance for many years and did not really question it. It turns out that i have been paying in excess of £800 annually. One chat to you on the phone and my home insurance is now less than £170. WOW”
