“The people dealing with my queries were patient and helpful. I got everything that I needed out of the call.
The slight downside is that when passed to a different department, you then go to the back of the queue for calls!”
“This insurance broker were the lowest priced on a comparison website, once I checked my policy I found a few details were incorrect, I called their number to correct this information and got through to a household adviser (Maxine Brown) MB9, who sorted everything out for me within minutes.
This is the first time that I have used One Call insurance but so far so good, great service.”
“The process was straightforward and a full explanation of the policy was provided by Kimberley Brooker (KB6) who very efficiently dealt with the renewal of my existing policy.”
“I spoke to Kim ( KB6 ), who was very helpful and thorough helping me to gain a very good price on my home insurance policy overall I was very pleased with the service provided and happy to stay with one call.”
“Very quick and helpful service from Katherine (KW9). I hardly had to wait any time on hold and my query was resolved to my satisfaction. Would recommend.”
“I was phoning to discuss a few queries on the policy - Laura was very helpfull, efficient and seemed to know her product very well
Would recommend One Call.”
“As with all insurers you don't know how good they are until you have to make a claim !!!
I have been lucky enough not to be in that position so far.
The other hurdle will be at renewal time and the cost of next years premium.”
