“I just went through the 'mid-term change of car' procedure on my existing policy. The girl who i spoke to, called Kacey, was extremely polite and helpful. She explained everything clearly and carefully. She deserves praise for her friendly and professional attitude.”
“I contacted one call to renew my insurance after receiving a quote for renewal. I was greeted by MC7 from customer service. The lady was polite and had good communication skills. She answered my questions clearly and in a manner I could understand. She explained all of the companies procedures with regard to payment, and the importance of listening to the terms and conditions following the end of our discussion. She was very helpful and considerate. Thank you MC7”
“I was asking if I could get a better renewal price. Although not much better in price amounts insured where better and a lower excess. Not bad all in all.
KB6 was nice and polite.”
“Renewal price went up due to a claim, spoke with kw9 it was all explained with ease, very clear not happy with the price increase but what can I expect.”
“Spoke with Kw9 quick and efficient no issues at all, fantastic customer service it was nice to speak with someone who knew what they was talking about. Few issues with getting through on the phones, but it's all sorted and I'm grateful.”
