“Just like to say that I payed more to come with your insurance because your young lady Layla was nice to chat to and was more helpful than the other insurance firm I phoned ,she had time to tell me what I was getting . Thank again
Steve Reigate”
“Everything was sorted very quickly, documents all emailed same day. I have renewed for 2015 due to being given a very good offer, again everything emailed and updated very quickly.”
“The lady I dealt with was clear and concise.
Overall I feel the people I have spoken to have been great but in the documentation that followed all the details weren't there AND the wrong phone number was attached. So it directed my call to the car line.
Theses are simple things that should be sorted.”
“call me even thought i was not a current customers, offered a very competitive quote and the sales person (LB6) was not pushing in the slightest just offer an honest and professional quote. Perfect.”
“I spoke to a lady called Maxine, querying the fact I hadn't received my house and contents policy yet from paying the premium on the 18th of march . She was very pleasant and efficient , sorting my details quickly and emailed my policy immediately to me. Her reference is MB9. Thank you.”
“Phoned to say i could get insured cheaper elsewhere after getting my renewal from one call.The person i spoke to{rt6} was very helpful & polite & also saved me money by looking for a better quote which i was very happy with.
Thank you”
“I found it very easy to obtain insurance at a very competitive price, and documents were sent very quickly.
However, I have not needed to contact the insurer during the year, so I can't comment on what things would have been like had I needed to. At present, I'd intend to renew with the current insurer.”