“Representative was very efficient and friendly. Not used your company before so I am hoping the service going forward is as efficient. Only criticism is call waiting time was a bit long.”
“I spoke with LHS who was very helpful. I had a problem paying the premium and it was easily sorted by speaking with an individual.
For your information on these types of questionnaires I never use the two extremes.”
“thso precise so helpful
the agent RT6 was so helpful in sorting out the exact policy that i needed at a very good price. she knew her job well and was not pushy like many sales people but put things over excellently. well done
e agent RT6 was”
“On home insurance renewal documents, could you please include details of any claims and total claimed. The customer service representative Emma Martin was very polite and gave me all the information I needed.”
“Just bought this policy today, great price and great customer service so far, be my who took my call was great and answered any questions I had easily”
“very polite and patient explained everything clearly nothing to much trouble answered my questions no bother if I didn't seem to sure went through question till I understood THANK YOU [CB8] operator CB8”
“very polite and patient explained every thing about the policy answered all my questions nothing seemed to much trouble went through questions twice if I didn't appear to understand altogether a pleasant phone call I dealt with operator CB8 thank you”
“I phoned one call to discuss my home insurance renewal I spoke with Laura whose username is LH5, she was very helpful and informative taking me through the policy ensuring that the cover was right for us.
A very good service all round.”
“found it easy to get what i wanted but i must insist i did tell you it is my sons laptop and i do not want it coming to here i need my papers in the post he cannot cope with your mail”
“My provider (Username SW1) gave me all the information on the phone that I needed to enable me to renew my home insurance with "One Call" for the 3rd consecutive year.”
“A good policy that initially seems more expensive; however take a second look and see the benefits. One call are also willing to meet your needs as best as they can.”
