“Everything went well except input of my charge card details over the phone but that was due to small key pad and large thumbs. first class service from LH5”
“The young lady MB9 did her best to correct the policy details but I find it hard to nowadays to hear everything clearly so it can prove difficult for your advisers when talking to me the only thing which would make it easier for people like me would be some sort of screen which would allow me and other customers to alter the text in the policy schedule as with me my house had the following bathrooms none this had to be altered by your adviser and sent to me via e-mail to check over so I live link could be a solution but maybe impractical.”
“I spoke to avery nice and helpful lady (LH5). She knew what she was talking about and knew the answers to my questions.
I would recommend your company to any one who were looking to get a quote for insurance.
Thankyou.
Yours Sincerely
Steve Harrison”
