“I called to amend where the car would be kept overnight and to confirm the breakdown cover had been upgraded. The gentleman Andrew North was very helpful with a friendly manner.”
“Company providing financial management of monthly payments had set up the direct debit to come out almost 2 weeks before the policy came online and were unhelpful when I emailed them to amend this. Contacted insurance company and discussed this. Was given assurances that this would be amended - i wait......”
“Everything was very easy, but I wish that I had been contacted a little earlier before the expiry date of my previous policy regarding a problem that arose. Emma Martin (EM1) was very helpful though”
“Very good but I was on the phone for more than 20 minutes. I thought it would be a quick call and I didn't really have time to spare. Had I know I would have called later.”
“Renewal process was handled swiftly and efficiently. Questions regarding details of policy cover were answered in. A clear, unambiguous manner. I spoke to staff member mb9”
“Policy price was good for the level of cover. Application was quick and easy and information very clear . KB6 dealt with procedure effectively and efficiently”