“I spoke to a lady called Maxine, querying the fact I hadn't received my house and contents policy yet from paying the premium on the 18th of march . She was very pleasant and efficient , sorting my details quickly and emailed my policy immediately to me. Her reference is MB9. Thank you.”
“Phoned to say i could get insured cheaper elsewhere after getting my renewal from one call.The person i spoke to{rt6} was very helpful & polite & also saved me money by looking for a better quote which i was very happy with.
Thank you”
“I found it very easy to obtain insurance at a very competitive price, and documents were sent very quickly.
However, I have not needed to contact the insurer during the year, so I can't comment on what things would have been like had I needed to. At present, I'd intend to renew with the current insurer.”
“Customer Service person (AJ5) was very helpful, knowledgeable, efficient and friendly, making the whole process quick, simple and a lot less hassle than expected.”
“The customer services agent (RT6) was extremely helpful and patient. She went through the policy very comprehensively and was very polite and efficient at all times. It was the easiest policy I have ever set up and was not kept waiting at any time or put on hold. Brilliant service, excellent staff and very competitive price. Well done.”
“Kim (KB6) was super helpful and it was all very quick and easy to get our buildings and contents insurance. it was also cheaper than our existing quote which is a bonus!”
“I spoke with advisor MB9 this morning regarding a query I had with my policy and not being able to retrieve my documents online. Maxine clearly understood my requirements, she quickly answered my questions and emailed my documents within seconds.
Maxine was very helpful, understanding and fully exceeded my expectations.
Thank you Maxine, aka MB9.”
