“Renewal document arrived in good time. Offered £20 discount if I phoned to renew before 5 days before due date.
Phoned & did this. Easy phone call, polite staff. KB6 dealt with it for”
“Renewal document arrived in good time. Offered £20 discount if I phoned to renew before 5 days before due date.
Phoned & did this. Easy phone call, polite staff.”
“phone was answered promptly by emma and she answered my questions to my satisfaction. She also checked my needs to the insurance provider and obtained a better quote which I agreed to take. John McKechnie”
“Had a query about changing a statement of fact on my policy, did have to hold while operator contacted my insurer, but advice given and policy booklet emailed to me. The information sent did not give me the confirmation I required but I was advised that there are records of this at One Call, would be helpful to have this confirmation myself.
Operator LC1 was helpful and understood and managed my query well.”
