“There are a few issues with their delivery system. I got an order after 2 months although the tracking was excellent and full details of tracking were updated until I received my parcel. I appreciate their customer support and they were constantly in touch with me and provided updates from time to time. I was satisfied by their service but the delivery system needs to be improved.”
“Bad retailer at best, fraudulent at worst. They take your money and hang on to it for as long as possible without refunding. They use your cash to fund their working capital without any regard for whether or not they can fulfil the order you placed with them. They've had my money now for 2 months and I'm still trying to get it back. I'd avoid these crooks if I were you.”
“1Outlet is genuine co. One can trust upon. Although refund process took some time but they constantly in touch with me which satisfied me.
I wish them to have good business
Thank you”
“They are scamming money and the goods never arrive. Refund in the form of in-store credit, trying to scam a second time.
Will lodge a police report with https://www.police.gov.sg/I-Witness.”
“This company cancels your order, then KEEPS YOUR MONEY.
They try blaming it on your bank, firstly. I then sent proof of THEIR OWN RECEIPT, they doubted that, I then sent a screenshot from my bank, that wasn’t good enough, I then had to screenshot my actual bank statement of proof of purchase, still nothing.
No product, no refund & no apology.
It’s modern day fraud”
“The service was very good. Listening to any problem or question and responding very fast. Making you, the customer, feel that you are important. Thank you!”
“item never arrived nor did the refund. I have reported them to the Singapore Police https://www.police.gov.sg/I-Witness
and the Singaporean Better Business Bureau”
“this company is unprofessionally arrogant and does not deliver the products after many weeks of waiting! they simply cancel the products. the money does not come back immediately. you have to make sure that it comes back with loss N.B.! this company is not to be recommended!”
