Login
Start Free Trial Are you a business? Click Here

1outlets.com Reviews

4.1 Rating 554 Reviews
78 %
of reviewers recommend 1outlets.com

Write Your review

1outlets.com 1 star review on 7th August 2024
Watfah
1outlets.com 1 star review on 7th August 2024
Watfah
1outlets.com 5 star review on 20th June 2024
David Morris
1outlets.com 1 star review on 4th March 2024
Mohammad Alam
1outlets.com 1 star review on 4th March 2024
Mohammad Alam
1outlets.com 1 star review on 4th March 2024
Mohammad Alam
1outlets.com 1 star review on 4th March 2024
Mohammad Alam
22
Anonymous
Anonymous  // 01/01/2019
I didn't want to give one star. I had to only to post this. 1Outlet & Simba PTE Ltd is a real scam and you better believe it. They can openly cheat you as if you can do nothing about it. Disgusting !
Helpful Report
Posted 4 years ago
Excellent service and proactive in communicating.
Helpful Report
Posted 4 years ago
They were always doing best care to ours customers.I bet you love of them cares.
Helpful Report
Posted 4 years ago
Make customer aware of the status of his order right from the start
Helpful Report
Posted 4 years ago
Fast update and very good customer service 👌🏻
Helpful Report
Posted 4 years ago
great little customer service, even from oversea
Helpful Report
Posted 4 years ago
very proactive in following up status of delivery
Helpful Report
Posted 4 years ago
Thanks for your response and keeping me informed about the product
Helpful Report
Posted 4 years ago
I am delighted to have found your company. I needed to purchase Migraine tablets as a matter of urgency. Your efficient and quick delivery along with extremely competitive costs was greatly appreciated. Thank you so much.
Helpful Report
Posted 4 years ago
Some items are not reliable to be received and ended up with cancellation process which sometimes take longer than it should be.
Helpful Report
Posted 4 years ago
Good update and reliable delivery services. Excellent experience, will buy again.
Helpful Report
Posted 4 years ago
The customer agent keep follow-up the delivery order by phone and email until the good was received.
Helpful Report
Posted 4 years ago
Very happy that the service agents followed up on the delivery and kept in contact. Would still recommend that for at least Philippines to change the end delivery away from PhilPost and hopefully offer DHL end-to-end service as PhilPost is terribly inefficient and prone to theft. But as for 1Outlets, the staff, and the product, I was more than satisfied and look forward to next orders.
Helpful Report
Posted 4 years ago
Fast response from support.
Helpful Report
Posted 4 years ago
I ordered dog probiotics but the seller sent cat probiotics. The customer services are very kind for helping me to solve the problem.
Helpful Report
Posted 4 years ago
I ORDERED A FEW ITEMS TOTALING CLOSE TO SG500 AND ALL THEY SENT WAS 1 OUT OF 9 ITEMS. THAT WAS IN NOVEMBER 2020, AND THEY CONTINUE TO DODGE SENDING MY REFUNG SAYING THAT THEY ARED HAVING "TECHNICAL DIFFICULTIES". IF YOU CALL CUSTOMER SERVICE, THYE WONT EVEN CONNECT YOU TO A PERSON WHO CAN DISCUSS YOUR PROBLEM. I AM DISGUSTED WITH 1OUTLETS AND I THINK THIS IS A SCAM TO LURE PEOPLE TO BUY THINGS THAT THEY WILL NEVER DELIVER ANYWAY.
Helpful Report
Posted 4 years ago
Placed an oder and when the good s had not arrived chased them. They advised that my payment was declined - I sent them proof of payment and they then said they would refund me. They said they processed on 26th March 2021 and when I have chased them state they are having technical difficulties!! Have sent numerous emails which they are not opening/reading and can get no response. DO NOT USE THIS SERVICE or any company that does - DAYLIGHT ROBBERY
Helpful Report
Posted 4 years ago
From my purchase experience, I always believe the items I bought from 1outlets are of high quality and durable. I must say that the representatives in the customer service (CS) are very helpful. For example, when there is unexpected delay in delivery of my order, cancellation of order and refunds I will receive emails about the status, update and follow up actions taken by CS. I really appreciate their assistance indeed.
Helpful Report
Posted 4 years ago
Item deliveries are longer than expected, but the customer service has been great with regular follow-ups. Thank you.
Helpful Report
Posted 4 years ago
A very good communication was put in place where I was advised with acurate details of my shipment.There was also good follow Up until I received my orders.
Helpful Report
Posted 4 years ago
1outlets.com is rated 4.1 based on 554 reviews