1st CENTRAL Reviews

4.0 Rating 5,192 Reviews
76 %
of reviewers recommend 1st CENTRAL
4.0
Based on 5,192 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read 1st CENTRAL Reviews
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Phone:

0333 043 2066

Email:

marketing@1stcentral.co.uk

Location:

Capital House, Perrymount Road, Haywards Heath
RH16 3SY

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1st CENTRAL 1 star review on 9th May 2024
Marcus Wickwar
1st CENTRAL 1 star review on 20th December 2023
Scam Insurance
1st CENTRAL 1 star review on 30th November 2023
Attila Balogh
1st CENTRAL 1 star review on 26th April 2023
Anonymous
1st CENTRAL 1 star review on 8th October 2022
A. T
1st CENTRAL 1 star review on 8th October 2022
A. T
Anonymous
Anonymous  // 01/01/2019
Managed to navigate insuring my car on line relatively easily which is a good start. Strange thing is, as I thought about this for a few days was, when I contacted 1st Central on the phone the price was different even though the quote reference was the same number. A bit strange but let's see what happens. After reading some mixed reviews, which is pretty much the same with all insurers regardless of who they are, opted of 1st Central due to the competitiveness of the quote. Hopefully never have a need to claim and let's see how it goes.
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Posted 5 years ago
Not got any complaints.
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Posted 5 years ago
Difficult to rate as the policy has not started yet.
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Posted 5 years ago
Communication isn't great, get put through to several people to solve a problem that wasn't even my fault not to mention the cost of the calls when your on hold forever!
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Posted 5 years ago
Not sure at the moment
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Posted 5 years ago
So far, so good. I hope I never need to avail of the insurance. (No crashes)
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Posted 5 years ago
The only criticsm I have is seeing the premium for my car insurance increase by £150 overnight! I had obtained a quote in the evening, saved it and called the next day to purchase it. The fact it still represented better value than my exisiting policy was the reason I proceeded. I would have scored you maximum points had someone tried to honour the previous quote. It remains to be seen as to whether I renew in 12 months from now. Other than that, I'm very satisfied with the way thwe process was professionally handled.
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Posted 5 years ago
Ok ok ok ok ok ok
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Posted 5 years ago
Cheapest quote of 84 available to me however price increased when connected to website from that on comparison site even though nothing was added or changed
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Posted 5 years ago
Thanks for everything
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Posted 5 years ago
Ok but was shocked to be charged a £30 admin fee for a small change for a policy that hadn't even started yet. Off to a bad start already. So not impressed.
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Posted 5 years ago
Easy to use from web site. Prompt reply but lots of add to work through!
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Posted 5 years ago
Little bit expensive but it's ok?
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Posted 5 years ago
My first contact with first central. Was easy and person I spoke to was helpful.
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Posted 5 years ago
all appeared well but cant find on-line policy
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Posted 5 years ago
Haven’t had any dealings with company yet, apart from first contact
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Posted 5 years ago
1st central offered me the cheapest price by a small amount.
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Posted 6 years ago
My insurance certificate says mrs Sohail mubarak. I advised That i am Mr Sohail Mubarak.
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Posted 6 years ago
I have renewed with 1st Central this year. I would have liked the opportunity to add no claims protection to my policy online. I rang to see if I could get this cover the day after my renewal began and was told this was not possible which is extremely disappointing to say the least.
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Posted 6 years ago
Quote was cheaper than current provider by a good margin
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Posted 6 years ago
1st CENTRAL is rated 4.0 based on 5,192 reviews