“I telephoned to ask a few questions. But I made my purchase because of the service I received from Angelica Montesano. She went out of her way to get comprehensive and clear answers to everything I asked and more. She obtained a quote and put through the order. Excellent!”
Hi Kimberly,
Thank you for sharing your feedback. We are sorry to hear of your experience and would like to help. When you have a moment, please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Thank you!
2Modern Customer Support
“Good shopping experience. The only issue I had was the wrong bulb size description on the website for the lamp I ordered. I ordered the incorrect size bulb from another website and have to go through the hassle of a return and waiting on ordering a new light bulb due to bad information.”
Hi Raman,
We thank you for shopping with us and we’re glad to hear you had a good experience! Thank you for taking the time to share your feedback – we will reach out separately for details.
2Modern Customer Support
“Well.. your welcome internet page says “free shipping over 50$”. Honestly remove that statement!! I bought coffee mugs, well over 50$ amd there was a $20 shipping fee! Don’t advertise what you can’t offer!!”
Hi Karen,
Thank you for sharing your feedback. The message “Free shipping on all orders over $50*” appears on the website and is linked to a shipping details page that provides additional information indicated by the asterisk. Included in that information is “2Modern offers FREE SHIPPING on items $50 or more, unless otherwise specified on the item page. Items $50 or less have a $5 per item shipping charge. Some manufacturers require a mandatory shipping charge.”.
In reviewing the order, we see shipping was applicable to the some of the items. If you have any questions, we are happy to look into this further. Please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Thank you,
2Modern Customer Support
“Incredibly helpful sales representatives that make sure you find what you are looking for, and assist you every step through the process of discovering amazing decor.”
“Came to 2Modern's website to purchase Pina Pro desk lamps to add to the one we already have. We love the design and that it's totally wireless and portable. Website loaded quickly and the purchase was completed in under 5 minutes. Received confirmation when the purchase was completed and a second notification landed in my inbox with tracking info. Couldn't be better!”
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