“Made a purchase, only to be told it’s back ordered for 4-6 weeks… no way to cancel, no replies to emails. Thinking of contacting my cc company. This is ridiculous.”
Hi Scott,
Thank you for sharing your feedback. We see that your order been canceled – if there is anything else we can help with, please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com. Although this order date didn’t work out, we hope that you’ll consider us for your lighting needs in the future.
Best regards,
2Modern Customer Support
“so easy. love the website and appreciated the discount code to incentivize me to move forward with my purchase ;). I was on the fence ant it was the nudge we needed.”
“you find out that an item is out of stock AFTER you complete your purchase! and the wait time is close to 2 months. requested a cancelation of the order...... no response as of yet.”
Hi Stella,
Thank you for sharing your feedback. We apologize that your item moved into a backordered status after you placed your order. We see that your order been canceled – if there is anything else we can help with, please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Best regards,
2Modern Customer Support
“The experience was perfect! I found exactly what I was looking for, order was easy and website easy to navigate. Shipping and delivery were early, packing well done, and the item is absolutely exactly what I wanted, thanks!”
“Overall, 2Modern was a pleasure to buy from. The shipping company had some serious issues causing a major delay but that was not 2Modern's fault at all; they did assist with tracking down the issue. Would definitely buy from again.”
“Awful. Ordered 2 weeks ago and it still hasn’t shipped. I’ve attempted to call their customer service and they will not answer or return my call. Will never be purchasing from again.”
“Ist timer andlast timer. When a company says one thing and does another. The product was in stock when I ordered. But today is the 19th and it still hasn't shipped.”
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