“Very disappointed. It's very clearly said that the item I ordered would ship within one to two business days and 10 days later it hasn't even shipped. I will return this item as it will not arrive in time for the holidays and I feel the listing was outright fraudulent about the shipping time.”
“When I placed my order “Ships in 1-2 business days” is on receipt/confirmation. I sent and email requesting an update and called, I received an email with “estimated shipping date” then today received a new “estimated shipping date.” I placed the order 2 weeks ago, the item has still not shipped. 2Modern charged my Visa card when the order was placed. My expectation from 2Modern failed. Nice website - poor business transaction.”
“I’m very upset with your company!!!!!! We just ordered a 7k lamp which was stated in stock ready to ship…. I just received an email stating that it won’t arrive for another 6 months!!!!!! Totally unacceptable. I hope I will be refunded quickly unless you have another option”
Hi Gina,
Thank you for sharing your feedback. We would like to try to help. When you have a moment, please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Thank you!
2Modern Customer Support
“The shopping experience was quite good. I chose items online and then sent an email to customer service asking about Black Friday deals. The automated message was not helpful but an email from a real person followed and she was extremely helpful.”
“I have been trying to find out what happened to my order. Afer calling the company, I was told that a representative would look into it and get back to me, but I did not receive any further word. UPS can not track the package. What to do??”
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