“Purchased a dining table from 2Modern. The table was delivered. It came damaged. We contacted 2Modern to see about a replacement. Brian from 2Modern said a replacement top would be delivered. That was over 6 weeks ago. We are still waiting. Contacted Brian several times and he is now stating that the mfg is dragging its feet concerning the replacement but is working on it. That is the last we have heard. So after over 6 weeks we have no replacement. I am very worried that the replacement will be delivered and it will also be damaged. Then what do we do? Im afraid to have to wait again. We are patiently waiting for 2Modern to take care of this issue for us.”
“This excellent tray was given to us at our wedding and we continue to give it to other newlyweds - my husband serves me coffee in bed every morning on it.”
“I have always wanted the Nelson bubble lamp but never had the right house for it. Finally, when we bought a lovely 1963 home I was able to fulfill a long-time wish. 2Modern was having their (I believe annual sale) and I snapped up an Apple Bubble pendant light. I love it! They are a great company to buy from and I was happy with the speed of the shipping. Thank you”
“I had ordered salt and pepper grinders for a Christmas gift for my son. When I realized they had not shipped, I called 2modern and they immediately shipped them out and it got us in time for Christmas. I was very happy they made the effort to correct the mistake. Me and my son both have a set of the shaker grinders and they are fabulous.”
Hi Francine,
Thank you for sharing your feedback. We apologize for your experience with the delivery of your order. We would like to look into this for you. When you have a moment, please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Best,
2Modern Customer Support
